lg.com Customer Reviews Collected from lg.com
LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 1,967 reviews
5 Stars
1,234
4 Stars
441
3 Stars
118
2 Stars
55
1 Star
119
86%of customers recommend this product. 
(
1,535 out of 1,784
)
Customer Reviews for LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean - Stainless Steel
Customer Rating
2 out of 5
2
Disappointing
on January 17, 2017
Posted by: MIII3
from UT
[This review was collected as part of a promotion.] We bought this microwave with the belief it had a white interior, as seen in pics online, which would make it easy to see inside, while running. During Install we noted immediately it is dark finish. We decided to continue and installed figuring we could live with the color. After install, which was just at eye level looking into the appliance, we then noted the excessive black out area on the window prevented seeing lower profile cooking items. This is not acceptable and are currently looking for a replacement.
Pros: Quality
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Not real happy
on December 22, 2018
Posted by: Maureen52
from Pittsburgh Pa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this refrigerator because we wanted all matching black stainless appliances. I really wanted a freezer in the bottom like my previous one but it wasn’t available. It is hard to reach inside the shelves and hard to see what is in there. When we put things in the fruit and veggie bins you can easily hit your head in the bottom of the freezer door. It looks nice but it’s not functional. Also the black stainless shows fingerprints and dust when the sun shines in
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Short lived microwave
on July 27, 2015
Posted by: Disappointed
from Brooklyn, NY, USA
I don't know if I will recommend this product. It depends on the outcome of my service. After four month it stopped performing its main function which is to hot and cook my food. All else works. I waited one month for delivery, now I will wait one week for service. LG really should provide loaners.
Pros: Quality
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Just one complaint
on March 15, 2017
Posted by: SMRW
from PA, United States
[This review was collected as part of a promotion.] This microwave works well, but the window is designed for users 6 ft and taller. I hadn't realized how important it is to be able to view the food in the microwave while cooking. I am 5' 4", but I can't see when the contents are melted, or beginning to bubble. This makes it hard to "catch" the food at a critical moment -- often necessary with a microwave.
Pros: Performance
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
on April 3, 2017
Posted by: bettsy
[This review was collected as part of a promotion.] The three things that we noticed after installation was the inside light is very dull and the black screening on the door makes it impossible for a small person to see inside. My wife is 5 feet 6 inches high and see has trouble seeing the rotating dish. The inside dark color of the microwave makes it hard to see inside.
Pros: Style/Design, Features/Settings, Performance, Quality
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Looks good but...
on July 29, 2019
Posted by: Spingal
from Naples, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Per other reviews not designed for short people. You can't see what's cooking and the lite is way too dim.
After ten uses the micro fan broke. Warranty covered repair but now can't recommend this micro.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceJuly 29, 2019
That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Big
on June 2, 2015
Posted by: TRDunne
from Port Saint Lucie, FL, USA
This was one of the larger microwaves we saw at the appliance store. Well made and easy to use.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Doors slam shut!
on September 20, 2018
Posted by: Johnnywalkerblackjrs
from Denver
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice refrigerator that's pretty quiet. Does what it's supposed to do the freezer door sometimes gets stuck with that second drawer in there slam shut. The left French door slam shut if you're not careful don't think there's an adjustment for that. But it's refrigerator does its job we paid too much for it though.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting lg.com
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