[This review was collected as part of a promotion.] ...except for the light that is suppose to light up the stove surface. It barely is enough light to see. Hence the 4 star.
It is much quieter than previous models that I've owned.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Replaced 12 year old LG with this- wish we hadn't!
on July 10, 2020
Posted by: UGAMOM
from Loganville, Ga
[This review was collected as part of a promotion.] We had an LG Microwave we purchased in 2005 that was wonderful! It had the rectangular tray that moved back and forth instead of spinning around. It cooked the food much better and more evenly. This one is a piece of junk! Takes longer to cook anything and we still get hot and cold spots in stuff. The door is hard to see through so watching anything is pretty much impossible. It doesn't cook bacon worth a flip! Parts are burned to a crisp and parts are raw. It cost too much to throw out and replace so we're stuck with it until it breaks or we move. If we had known that the quality had gone down instead of up we would have tried to repair the old one- it was so much better! Really disappointed! Oh, and we've had to fix things on it already and it isn't even 3 years old yet!
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 11, 2020
We are continuously working to improve the quality of our products. We apologize for any inconvenience this caused. ^Daphane
[This review was collected as part of a promotion.] I’ve had my new range for a month and half. I like that the knobs are in the front and don’t accidentally turn on when I’m cleaning the stove top (like my last stove). The oven is a beautiful blue. I’ve not baked yet but look forward to it. The top is easy to maintain.
I would recommend this to a friend!
Quality
4
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Lights way too Dim
on September 4, 2021
Posted by: SteveO6473
from Arlington, VA
Overall, the Microwave is a good purchase (unless you are older than 35 years old). Then it becomes almost impossible to use. The light (underneath) that points to the Stove Top (is way too Dim - almost impossible to see the stove let alone cook). For this reason only, I would say DO NOT purchase this product
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 7, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Dud
on November 28, 2021
Posted by: Williwonka
this thing has been nothing but problems since I bought it
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 6, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] Purchased in august, delivered in October, installed in November. So far so good. Had problems with every other appliance I purchased for the new kitchen, but i have nothing bad to say about the microwave.
I would recommend this to a friend!
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, December 14, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane