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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Average Customer Rating:
4.4
Rating breakdown 414 reviews
5 Stars
296
4 Stars
64
3 Stars
16
2 Stars
11
1 Star
27
89%of customers recommend this product.
(
355 out of
398)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Customer Rating
5
My SAMSUNG Dryer makes me happy
on October 13, 2015
Posted by: PinPin
from Tennessee, USA
Expertise:Expert
I bought a new Dryer last month because my old one died after 23 years. I Loved my dryer so much...I went out and bought the matching SAMSUNG washer today! It makes me happy to know I have the best and won't have to worry about replacements for a long time. I'm giving my used washer to a family member so I can have a SAMSUNG washer too!
My SAMSUNG Dryer makes me glad - it plays a lovely tune at the end of the cycle which perks me up. My SAMSUNG is a happy dryer. I am very pleased with the cycle choices and how fast it dries my clothes. And the wrinkle - free feature really works.
Pros: Durable, easy to manage, quick, quiet, dependable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly Recommend
on October 20, 2015
Posted by: camsmama
from St Petersburg, FL, USA
Expertise:Expert
Love this dryer and the features that it has. Simple to use, yet lots of different options to choose from for your specific needs. Highly recommend to anyone!
Pros: Inexpensive, Bright display, simple to use, great quality, great design
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
already stopped working properly
on October 26, 2015
Posted by: nurseindiana
from Indiana, USA
Expertise:Intermediate
I purchased the dryer 30 September and it no longer heats. I haven't even had the dryer a month! Not happy. Let's see how long it takes for service to arrive. Glad I got my scrubs washed and dried before the dryer stopped functioning properly!!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
3
Response from Samsung USBy Chrystel, Samsung Care, August 9, 2022
Hi Nurseindiana,
Thank you for sending your feedback and for purchasing the Electric Dryer. Our sincere apologies that you had to deal with the issue, as it no longer heats in less than a month. I understand how troublesome it can be when appliances stop functioning. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.
Kindly visit this link for Troubleshooting steps when your Dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
What to do if your Samsung dryer isn't heating or drying:
https://www.youtube.com/watch?v=LibK_OLFH4Q
Find out more about your Dryer's cycles, settings, and features:
https://www.samsung.com/us/support/answer/ANS00051022/
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H7000EW/A2
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144779654
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
2
thermostat failed after 2 months and had to be repaired/replaced
on November 2, 2015
Posted by: myview1
from Glen Mills, PA, USA
Expertise:Intermediate
In the beginning I really liked my new samsung dryer model # DV45H7000EW/A2 but after 2 months it stopped heating and the thermostat had to be replaced. I read the reviews but still purchased because I had a samsung refrigerator for 9 years and never had a problem. I liked the style and it seemed very sturdy. Now I'm not sure if this was a good purchase. I hope I don't have any other problems.
Pros: nice style
Cons: Poor quality, not durable
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
No more shrinking clothes!
on November 4, 2015
Posted by: AnnyBabe
from Buckley, WA, USA
Expertise:Expert
I'm sure that's because my 11 year old dryer's thermostat was probably shot, but 'low' on this dryer is low! I love this dryer (and the washer). I no longer have to turn the dryer back on because clothes are still damp, the moisture sensor works awesome (again, my dryer was old so...)! So nice to have a fully functional dryer again, and it didn't break our budget.
The only thing I did not realize is that this model does NOT have a light. It doesn't bother me, and it's totally my own fault... I guess I just thought all dryers have a light. My bad!
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Breaks w/minimal use
on November 12, 2015
Posted by: TLC4
from California, USA
Expertise:Expert
I purchased this dryer in May 2015, it is now November 2015, I use the machine minimally and prior to purchasing a spent 4 months looking for and reviewing washer and dryers. I thought I had done due diligence and found the washer and dryer that would work for my needs. This is not the case. Now I am stuck for over a week without a dryer due to inadequate technology. I am finding that Samsung is not all that and I need to rethink my future relationship. Terribly disappointed.
Cons: Poor quality
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love this dryer
on November 19, 2015
Posted by: Debluvsnewstuff
from Post Falls, ID, USA
I love the features on this dryer. Love the hight and the way the door opens. It drys my clothes the first time and clothes come out wrinkle free. Love the way it chimes when clothes are finished.
Pros: Inexpensive, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT ALL AROUND PERFORMER A+
on November 22, 2015
Posted by: JAYD15
from CT
Expertise:Expert
THIS PRODUCT HAS A TON OF FEATURES, GETS THE CLOTHES DRY ON THE FIRST TRY RUNS QUIET AND WAS AN EXCELLENT VALUE.
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US