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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Average Customer Rating:
4.4
Rating breakdown 414 reviews
5 Stars
296
4 Stars
64
3 Stars
16
2 Stars
11
1 Star
27
89%of customers recommend this product.
(
355 out of
398)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Customer Rating
5
This productime is very efficient at a great price!
on June 3, 2016
Posted by: TF92
from CA
I love this dryer! My dryer can dry anything from baby clothes to a huge California King size comforter! It's very efficient and it was such a good price for what you get. It is very durable and seems like it will last a long time. Smart purchase!
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quiet, fast drying and good value
on June 3, 2016
Posted by: ScottL
from Dillsburg, PA
Expertise:Intermediate
I replaced an old dryer with this and so far I am very happy with this much more efficient and quiet dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Dryer
on June 5, 2016
Posted by: BasementRemodeler
This is an excellent dryer. I had laundry piling up for a week and my new Samsung Washer and Dryer tackled the load in a day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Dryer
on June 5, 2016
Posted by: bobbylen
New sleek design and features are worth its price not to mention the energy saved.
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: standard drum light
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Rollers and pulley went out 2 weeks after warranty expired
on June 9, 2016
Posted by: review4you4knowledge
Expertise:Expert
I purchased this dryer a year and 2 weeks ago. Earlier this week, it started making a horrendous screaming and shaking sound.
The pulley and the rollers all need to be replaced. And because it is 2 weeks out of the year, I have to pay out of pocket.
Not worth the hassle.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Chrystel, Samsung Care, August 10, 2022
Hi There,
Thank you for sending this review. We are saddened about your recent experience with your Electric Dryer, as it makes horrendous screaming and shaking sounds. I understand how troublesome it can be with all those loud noises. This is not the experience we want you to have. Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
To get the best results when you’re doing laundry, it’s important to consider the weight of each load you’re washing. Small, heavy items can overload your washing machine and dryer just as much as large, lightweight items. Overloading your washing machine or dryer can reduce the cleaning performance and potentially cause other issues with your appliances as well. Because of this, you’ll want to ensure you’re adding your clothing and other items in the best way possible.
The best load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Here is a link for Troubleshooting steps when your Samsung dryer is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01000979/
What noises your dryer makes and why:
https://www.youtube.com/watch?v=86vxZamgYwQ
Samsung dryer is vibrating or shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
Check out the User Manual on page 16 to level your dryer to reduce the vibration:
https://downloadcenter.samsung.com/content/UM/201909/20190913050506420/DV7000H_DC68-03170J-14_EN_CFR_MES_R.pdf
In case of repairs will be needed, please take note of the warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H7000EW/A2
One (1) Year All Parts and Labor
Should you need assistance, you may reach us via the following for immediate support:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144785797
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Great Machine!
on June 9, 2016
Posted by: Jess1922
from Ca
I love this dryer! Holds a lot! Dries well and has lots of features. It's good looking too!
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great dryer
on June 10, 2016
Posted by: Maverick33
We bought this dryer to replace our hand me downs and they are great! Prices were definitely great for the quality of machine.
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dryer
on June 10, 2016
Posted by: Tiger633
from Alabama, USA
Expertise:Intermediate
Our old dryer finally quit on us and we went and purchased this one. Love, Love Love samsung products!! Would highly recommend.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US