 |
Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Average Customer Rating:
4.4
Rating breakdown 414 reviews
5 Stars
296
4 Stars
64
3 Stars
16
2 Stars
11
1 Star
27
89%of customers recommend this product.
(
355 out of
398)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Customer Rating
5
Great dryer
on September 27, 2016
Posted by: Tigerlady68
from Columbia, MO, USA
Expertise:Expert
I love all the features on this dryer, and I especially love the chime it sounds when the load is done. I couldn't hear the one on my old dryer. This dryer tells me how many minutes until it's done and then notifies me with a loud chime. The wrinkle release is a nice feature too.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Electric dryer
on September 27, 2016
Posted by: Grannycapp
from Colorado
Expertise:Intermediate
Like the large drum, fits a lot of clothes. Like the wrinkles release setting
Pros: easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PRODUCT!
on March 18, 2017
Posted by: Peytonrocks123
from Baton Rouge, LA, USA
Expertise:Expert
i love this dryer. A product of great value and quality. Love the little musical tune it plays at the end of each cycle. So cute!
Pros: great value
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product with a beautifully design and a good features,and easy to operate too.
on March 20, 2017
Posted by: Skong
from Issaquah, WA
Expertise:Intermediate
The product arrived in good shape, thanks Samsung's design department, the platinum color is a good choose . Enough features and easy operate is important to me and my wife, simple and easy operation is the key to someone who don't need much time to read the owner's manu.
Certainly, will introduce to my friends.
Certainly, will introduce to my friends.
Pros: Bright display, Realistic color, Built-in speakers, easy operation
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome!
on March 22, 2017
Posted by: Anonymous
from Arizona
Expertise:Expert
I love this dryer. The drum is large so clothes can fully dry.
Pros: Bright display, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its okay
on March 24, 2017
Posted by: rljjeep
from CO
Expertise:Expert
We bought the large dryer with the expectations that it would be able to dry large items like a bed comforter it did not
Pros: Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
4
Response from Samsung USBy Noraina, Samsung Care, April 18, 2022
Hello rljjeep,
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it can't dry a bed comforter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00047247/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend you check this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ if your clothes are not dry after using Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144415435.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung dryer. I understand you're having an issue with your dryer as it can't dry a bed comforter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00047247/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00051022/ for the cycles, settings, and features of your Samsung dryer.
I also recommend you check this link https://www.samsung.com/us/support/troubleshooting/TSG01000999/ if your clothes are not dry after using Samsung dryer.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144415435.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Great Performance
on March 24, 2017
Posted by: OldTimer54
from Albuquerque, NM
Expertise:Expert
I like how quiter this dryer is - Best feature - I like the style sleek and modern
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some good - some not so good.
on March 26, 2017
Posted by: CajunDon
from Louisiana
Expertise:Intermediate
The dryer does a good job drying my clothes.
I have three negative comments:
1) the cover over the blue time indicator has many cracks in it - it seems this would occur if the LED is generating excessive heat.
2) the door opens left to right - I prefer top down to catch clothes dropped. I see no major advantage to having the door installed as is. Maybe you should recall the LED and replace it with one which generates less heat.
3) The lint filter allows lint to enter the rear of the filter. Maybe if you place a rubber gasket on the filter, the seal would be efficient.
I have three negative comments:
1) the cover over the blue time indicator has many cracks in it - it seems this would occur if the LED is generating excessive heat.
2) the door opens left to right - I prefer top down to catch clothes dropped. I see no major advantage to having the door installed as is. Maybe you should recall the LED and replace it with one which generates less heat.
3) The lint filter allows lint to enter the rear of the filter. Maybe if you place a rubber gasket on the filter, the seal would be efficient.
Pros: adequate drying
Cons: Did not meet expectations, Poor quality, see comments
I would recommend this to a friend!
Features
1
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US