 |
Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Average Customer Rating:
4.4
Rating breakdown 414 reviews
5 Stars
296
4 Stars
64
3 Stars
16
2 Stars
11
1 Star
27
89%of customers recommend this product.
(
355 out of
398)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Customer Rating
2
Samsung makes great phones and tv's. not dryers.
on October 27, 2018
Posted by: average Joe
from Fresno,Ca
I bought Samsung dryer model #DV45H7000EW-A2 22 months ago. Dryer worked well up until last week. Idler belt tensioner pulley roller broke off pulley arm. I did not purchase a warranty.. Huge mistake. Was able to repair myself. Thank god for youtube. I was a bit disappointed with quality of product.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
1
Response from Samsung USBy Trisha, Samsung Care, July 22, 2022
Hi average Joe,
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience this may have caused you. The experience is not what we expect from our customers. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Samsung dryer turns on but doesn't start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
To replace your dryer parts, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H7000EW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144722952
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for reaching out to us, and we are glad to know that you are using Samsung products. We apologize for the inconvenience this may have caused you. The experience is not what we expect from our customers. We will surely notate this feedback for better products and services in the future.
For future reference, I highly recommend clicking this link for a basic troubleshooting guide to resolve any inconvenience:
https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https://www.samsung.com/us/support/
Samsung dryer will not turn on or stay on:
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
Samsung dryer turns on but doesn't start or spin:
https://www.samsung.com/us/support/troubleshooting/TSG01001987/
To replace your dryer parts, you may visit https://www.samsungparts.com/Default.aspx and search for your appliance model code. All available parts will appear, and you can purchase what you need.
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DV45H7000EW/A2
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144722952
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
AWSOME dryer
on October 31, 2018
Posted by: DaveT1995
from Chesapeake VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I will never go back to an LG again. This dryer is AWSOME. So many features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love doing laundry
on October 31, 2018
Posted by: Brumfieldm
from Wyoming
[This review was collected as part of a promotion.] I bought this and was very hesitant, because I hate change. But this dryer has so many options and dries quickly. The steam option is amazing. Would recommend. I also bought the matching washer and it fills not just a gallon of water. Love my set.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung dryer
on October 31, 2018
Posted by: OCeeDee
from Saint Joseph, Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a month ago and really like the features. My only disappointment was this particular dryer does not have an air dry cycle. I should have made a closer observation upon purchase so I blame myself.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great dryer for the price
on October 31, 2018
Posted by: Winnj012
from Orlando
[This review was collected as part of a promotion.] I do have to say that this dryer did exceed my expectations due to the price great features and really dries the clothes well thank you Samsung
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
exaxtly what i was looking for
on October 31, 2018
Posted by: md2014
from ohio
it has only been 2 weeks. very satisfied so far. will buy samsung again
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
We love our new Samsung Dryer.
on October 31, 2018
Posted by: monroes
from Urbandale, Iowa
Expertise:Expert
[This review was collected as part of a promotion.] We love our new Samsung dryer. It work excellent and dries speedy quick. We purchased the washer a few years ago and loved it and decided to get the matching dryer. Love both!!!!! Would totally recommend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It sings!
on October 31, 2018
Posted by: New Mommy
from Kentucky
Expertise:Intermediate
2 months ago my family moved to a bigger place w/hookups. I was so excited to finally have my own washer/dryer. I am so happy I chose this one. I love the fact that it plays a little tune when it is done. And it is extremely quiet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US