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Customer Reviews Collected from Samsung US |
Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Average Customer Rating:
4.4
Rating breakdown 414 reviews
5 Stars
296
4 Stars
64
3 Stars
16
2 Stars
11
1 Star
27
89%of customers recommend this product.
(
355 out of
398)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Electric Dryer - White
Customer Rating
5
Perfect Dryer!
on November 1, 2018
Posted by: Gadgetenthusiast
from Charlotte, NC
Expertise:Intermediate
Perfect dryer for all my clothes. Love it! It has the drying sensor which i love so much because. Save on electricity and time. It is also big enough for lots of loads.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great dryer
on November 1, 2018
Posted by: Leka
from Columbia, south carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this dryer almost two years ago. Had some minor issues with it but got the issues taken care of. Only problem I have occasionally is that some of my bigger blankets don't dry completely during bedding cycle. Other than that I am very happy with the dryer
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It’s the one!
on November 1, 2018
Posted by: Palauborne
from Colorado Springs, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] Had it for about 3 weeks, dries clothes very efficiently and with no wasted power.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ok for the price
on November 18, 2018
Posted by: K_turnr83
from San Diego, Ca
We’ve had this dryer for less than 4 years. Wish it had a drum light and less noisy. The heating element had gone kaput as well. I was expecting more from a Samsung product, but maybe it has to do with the lower end price. Will be investing in a Maytag or Whirlpool instead.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Cat, Samsung Cares, May 24, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible dryer
on November 23, 2018
Posted by: lmdgraf
from NJ
Expertise:Intermediate
Do not buy this set! The washer has a recall for safety issues and the dryer never really worked very well. After 2.5 years the heating element has gone out three times. Piece of junk.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy it!
on December 17, 2018
Posted by: Not4Me22
from Greer, SC
We had this dryer just over 2 years when it stopped drying our clothes. We have just paid a large amount or money to replace its heater assembly. We are very disappointed in this product, never dreaming it would have a 2-year life!! Don't buy it!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, December 18, 2018
Samsung values your feedback and values you as a customer. Your feedback ensures improvements so that the experience continues for everyone. Thank you for being a Samsung customer. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
1
Awful Dryer
on December 26, 2018
Posted by: tleigh123
from calera, al
Expertise:Expert
Purchased this dryer October 2016 , had to get a repairman to come fix in April of 2017 due to it squeaking horribly one of the barrons went out.Now it is December 2018 and it is torn up again dryer will not heat. Will never buy Samsung appliances again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Cat, Samsung Cares, February 1, 2019
Know that you are a valued member of the Samsung family and your experience matters to us. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
First Samsung Dryer
on January 3, 2019
Posted by: Anonymous
Expertise:Expert
Very easy setup, it took my wife just a moment to install the electrical plug and we're up and running very quickly. I'm just disappointed that the warranty expired in 2017 despite having just purchased it yesterday.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, January 30, 2019
ChristopherGeddon, thank you for bringing this to our attention! We really appreciate your feedback. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US