Response from Samsung USBy Penny, Samsung Care, August 14, 2018
Hello Mark1983! Thank you for trusting us with your family! We value and appreciate your business. ^Penny
Written by a customer while visiting Samsung US
Customer Rating
1
Very Dissapointed..
on October 2, 2018
Posted by: MelanieWal7nc
from North Carolina
Expertise:Intermediate
Before buying this dryer I was a Samsung Lover! Noticed a thumping noise while drying a few days ago, today I realize that there is a decent size hole in the drum. Bought this a year and a half ago, so warranty just expired. I WAS SHOCKED WHEN I GOOGLED AND REALIZED MANY OTHERS HAVING SAME ISSUES !!!. $400+ to fix. Go buy a low end used dryer from the goodwill before you waste money on this one, it should last you more than the year and half mine lasted for me.. just in case you were wondering, It was installed by store we purchased at, and we did not overuse or abuse it. The drum of the dryer looks strong! But there is a hole in the back where the back and side of the drum meet. Looks like something ripped thru it. Very poorly made. Always seemed like it took too long to dry to. miss that used Whirlpool that I had for years before I thought I upgraded to this one. If you need something dependable, look elsewhere.
Melanie
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy ^Mae, Samsung Care, October 10, 2018
Hey Melanie, I realize how frustrated you must be, but I want you to know I am here for you! I would love a chance to talk with you. Please reach out to me via our Facebook Support Page: https://bit.ly/2LmCR7F, our Twitter: https://bit.ly/205UzRm, call 1-833-REVIEW8, or our Samsung Community Support: https://bit.ly/2hsVXP2 and reference ticket #1138472939, Thanks! ^Mae
Written by a customer while visiting Samsung US
Customer Rating
4
Good Product
on December 20, 2014
Posted by: krause125
from Walled Lake, MI, USA
Expertise:Expert
Lots of internal space, very quiet, and it looks good!
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on January 2, 2015
Posted by: Derisorius
from Nashville, TN, USA
Expertise:Intermediate
New house, new appliances... All of our Samsung appliances work great (washer-dryer-dishwasher-fridge-tv-phones).
Pros: Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Alot of great features
on January 11, 2015
Posted by: M4HE
from Parma, OH, USA
Expertise:Beginner
Excellent dryer. Can dry 3 loads at 1 time. Many features. Love the sensor drying. Can dry 3 loads in the time it took me to dry 1 load in my old dryer. The only draw back to this model is that it doesn't have a light.
Pros: Bright display
Cons: no dryer light
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greta Expectations
on February 11, 2015
Posted by: Dawglb
from Plymouth, Wi.
Expertise:Intermediate
Purchased New Washer to replace my 3 year old washer and then researched a new drier and purchased this one. Great purchase. My wife and I enjoy doing the laundry again.
Perfect machine for large families. The best washer I have ever used. The cycle times are fast but very effective, and quiet. I can't say enough good things about this machine
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on February 22, 2015
Posted by: lisafromohio
from Columbus, OH, USA
Expertise:Intermediate
Samsung dryer is very quiet works great, if you have laundry room on your first floor living area then the Samsung Dryer excellent for it is so quiet you forget your doing laundry. My laundry room is off my kitchen and you cant hear the Dryer or Washer running. Dryer has excellent features and easy to use.