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Customer Reviews Collected from epson.com |
Epson - Perfection V19 Flatbed Color Image Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 139 reviews
5 Stars
85
4 Stars
33
3 Stars
5
2 Stars
6
1 Star
10
87%of customers recommend this product.
(
118 out of
136)
Customer Reviews for Epson - Perfection V19 Flatbed Color Image Scanner - Black
Customer Rating
5
Fast scanner
on May 13, 2020
Posted by: Varnermnere
from Forest Hills NY
I had an Espon scanner before. I really enjoyed scanner and the previous svanner
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great Product
on May 30, 2020
Posted by: MrMas123
from South Pacific
I purchased this a week ago and and it arrived sooner than expected, I went online to download the easy instructions, then I plugged it into my computer as instructed, scanned a document and presto there it was, it worked great for the small price that I paid this was an excellent buy.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
not convenient
on June 4, 2020
Posted by: taylor09
from Kentucky
Wish I would've read the reviews before purchasing. I figured epson is a good brand to go with and saw 4 star reviews, however my experience has been nothing short of frustrating. Installed/Uninstalled software and updates, plugged/unplugged USB, even restarted my computer. It decides to work when it wants. I want to love it, but seems as though I wasted my money. Only been able to scan in a few things.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Leobardo, Epson, June 9, 2020
Hi taylor09, we apologize that you are having issues with your V19 scanner.
We don't like to hear our customer's having scanner problems, we would love to hear from you and receive more info on your exact issue so that we can troubleshoot and resolve it for you.
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
We don't like to hear our customer's having scanner problems, we would love to hear from you and receive more info on your exact issue so that we can troubleshoot and resolve it for you.
Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Leo – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
wrong cable
on June 7, 2020
Posted by: Gldneagle 34
from Mass
Came with the wrong power cable other than that seems to be working well
I would recommend this to a friend!
Quality
4
Value
5
Response from epson.comBy Bobby D., Epson, June 10, 2020
Hello Gldneagle 34, we're here to help, and we would like to hear more about the cable issue that you've encountered. Your Epson V19 scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. Please reach out to our support team for assistance by phone at (562) 276-4382, Monday - Friday, 7 am - 4 pm PT; or by email at https://epson.custhelp.com/app/ask/p_model_name/Epson%20Perfection%20V19%20Photo. We look forward to hearing from you. Kind Regards, Bobby D. - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
I just had to re-download the drivers
on June 7, 2020
Posted by: Anonymous
from Michigan
I will let you know if I have any problems. I have had the Epson V19 for several months and it is an excellent machine and does a great job!
GRNB
GRNB
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Works great!
on June 13, 2020
Posted by: Deana
from OK
Does exactly what I need it to do.
I have an older iMac that had gave me an error on accepting the software but it worked anyway.
For the price I paid, I got a great deal.
I have an older iMac that had gave me an error on accepting the software but it worked anyway.
For the price I paid, I got a great deal.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great portable scanner
on June 23, 2020
Posted by: Lala2
from Maine
I bought this for my partner for Christmas. I use it more than she does. Scanned in a bunch of old photos and documents. Works great.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Easy to use
on June 24, 2020
Posted by: Jelle
from ABQ, NM
I love how simple and easy the Epson Scanner is to use. It's slim and the kickstand really does come in handy. I would defiantly recommend to any family and/or friend that might be looking into getting one for themselves!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com