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Customer Reviews Collected from epson.com |
Epson - Perfection V19 Flatbed Color Image Scanner - Black
Average Customer Rating:
4.3
Rating breakdown 139 reviews
5 Stars
85
4 Stars
33
3 Stars
5
2 Stars
6
1 Star
10
87%of customers recommend this product.
(
118 out of
136)
Customer Reviews for Epson - Perfection V19 Flatbed Color Image Scanner - Black
Customer Rating
4
Good features, Good for Windows ~ No Mac friendly
on March 26, 2021
Posted by: pbulling
I don't recommend it for MacOs High Sierra.
To be able to use it, you need to register the scanner multiple times.
To be able to use it, you need to register the scanner multiple times.
Written by a customer while visiting epson.com
Customer Rating
5
almost brain dead easy to use lol
on March 28, 2021
Posted by: mike_stanley
i am a photographer with cerebral palsy and i needed a scanner that was very easy to use to scan pictures...and it is..the only thing i had to call customer service for was to learn how to delete the memory of the previous picture i scanned from the scanner..other than that it is just plug in and play i personally love the black and white scan feature..its a great scanner..epson understands picture quality :)
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
espon perfection v19 scanner
on April 10, 2021
Posted by: franks scanner
from v19 scanner
just got it, work's well for what I need it for
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Posted by: bobiam
Verified Purchase:Yes
Sooooo, you have to unplug the flimsy USB cord when done scanning. What were you thinking?
I would recommend this to a friend!
Quality
4
Value
5
Response from epson.comBy Sam, Epson, June 17, 2021
Hi bobiam, we are sorry to hear about your experience with your V19 scanner. Yes, when the scanner is connected to the computer, it will automatically turn on. To turn
the scanner off, disconnect the USB cable. Epson also provides useful information in the User’s Guide to help you troubleshoot most problems on scanning at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V19-Photo/s/SPT_B11B231201#manuals. Your Perfection scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, please reach our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
the scanner off, disconnect the USB cable. Epson also provides useful information in the User’s Guide to help you troubleshoot most problems on scanning at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V19-Photo/s/SPT_B11B231201#manuals. Your Perfection scanner is backed by a 1-year Limited Warranty and includes free lifetime technical support. If you need further assistance, please reach our Advanced Support Team at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
I am trying to scan something not apply for a loan
on October 1, 2021
Posted by: Matthew505
when I want to scan, I expect to plug it in and go. Im the paying customer, not you. I do not want to have to enter endless personal info - also tedious serial numbers and codes the aren't explained - in the USER MANUAL state CLEARLY where I find these codes so I don't have to google it. I hope a company finds a way to offer a product that can be unboxed and GOOD TO GO.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Sam, Epson, October 4, 2021
Hello Matthew505, we're sorry to hear about the disappointing experience you've encountered with your Epson Perfection V19 scanner. Epson takes into consideration all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Scanners/Perfection-Series/Epson-Perfection-V19-Photo/s/SPT_B11B231201#questions. Additionally, your scanner includes a 1-year Limited Warranty, plus free lifetime technical support. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Awesome
on February 12, 2022
Posted by: Knight1
This customer did not provide a text review.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
5 out of
5)
Quality
5
Value
5