Samsung US Customer Reviews Collected from Samsung US
Samsung - 7.4 Cu. Ft. 9-Cycle Gas Dryer - White
Average Customer Rating:
4.4 out of 5
4.4
Open Ratings Snapshot
Rating breakdown 98 reviews
5 Stars
68
4 Stars
18
3 Stars
6
2 Stars
0
1 Star
6
85%of customers recommend this product. 
(
81 out of 95
)
Customer Reviews for Samsung - 7.4 Cu. Ft. 9-Cycle Gas Dryer - White
Customer Rating
5 out of 5
5
Towels get dry in 40 minutes
on December 15, 2015
Posted by: LaundryPro
from Long Island, New York, USA
Expertise:Expert
Full load of towels get dry in 40 minutes. Done and folded away in under 1 hour. Also nice music when finished. No annoying buzz sound. Really LOVE this dryer. Great addition to a very busy family!
Pros: Bright display, nice sound when done
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'M HAPPY
on December 21, 2015
Posted by: Morieg2
from California
Expertise:Intermediate
These two products are sleek, beautiful, and quiet. I am extremly satisfied. I've only had it for a little over a month, but so far so good. Will give update in a few months.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Dryer
on December 22, 2015
Posted by: AlamoGal
from Austin, TX
Expertise:Expert
Easy to operate, sleek, retro design. I love the "Bedding" feature on this dryer -- my bedspread was soft and consistently dry all over!
Pros: easy to operate
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Merry Christmas to me!
on December 23, 2015
Posted by: mogordon
from Orange County, CA, USA
Expertise:Expert
I love love love my new dryer! It is so quiet., I have to go and check that it is on!
It is so huge! I can do a huge load and it dries evenly.
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great quality
on December 23, 2015
Posted by: Sweetkiz
Love my washer and dryer I would highly recommend it.
Pros: Inexpensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Value
on December 26, 2015
Posted by: 3Grlsclub
from Anaheim, CA, USA
Expertise:Beginner
I love my new dryer. Dries quicker and clothes come out smelling nice and feeling soft.
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Works Great
on December 29, 2015
Posted by: Gar46
from EHT, NJ
Expertise:Expert
Machine is quite, and drys clothing with out any additional time added.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Excited
on December 31, 2015
Posted by: Anonymous
Expertise:Intermediate
I was excited to buy the washer dryer combo after hearing so many good things. One day shy of having it for two months and a piece inside the drum of the dryer breaks off. It should still be under warranty but REALLY!!!! Two months
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy ChrystelSamsung CareAugust 8, 2022



Hi EmMyles,

Thank you for contacting us. Our sincere apologies for the inconvenience this has caused you, as a piece inside of the drum dryer broke. This is not the experience we want you to have. Please know that we appreciate all feedback that helps us understand how to improve our products.

Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference:
https://www.samsung.com/us/support/service/warranty/DV45H7000GW/A2

One (1) Year All Parts and Labor

Should you need assistance, you may reach us via the following for immediate support:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144777855

Thank you for choosing Samsung. Have a great day!

^Chrystel
Written by a customer while visiting Samsung US
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