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Customer Reviews Collected from Samsung US |
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 402 reviews
5 Stars
232
4 Stars
104
3 Stars
22
2 Stars
19
1 Star
25
85%of customers recommend this product.
(
325 out of
384)
Customer Reviews for Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Customer Rating
5
This product looks and works great
on February 23, 2016
Posted by: DacZ
It looks great in my kitchen with my other Samsung products. It feels sturdy and high quality.
Pros: Bright display, energy saving mode
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
nice looking
on February 28, 2016
Posted by: bugs6457
from Indiana, USA
Expertise:Beginner
This microwave runs and looks great. Very happy with this purchase and the price was right.
Pros: Inexpensive
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love it so far!
on February 28, 2016
Posted by: Deniolan
from Ohio, USA
Expertise:Expert
I wish it had a button for express settings (1 minute, 2 minute, 3 minute) - or sensor cooking - but - it looks fantastic, the price is reasonable, mounting is easy, and it performs well. No complaints here!
Pros: Inexpensive, Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The installation guide is for a different product
on February 29, 2016
Posted by: Mylastchoice
from Wisconsin
Expertise:Intermediate
I cannot discover how to install/replace the charcoal filter used for internal venting. User manual instructions are very vague.
Cons: poor instructions
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Angelica, Samsung Care, June 27, 2022
Hello,
Thank you for bringing this to our attention. We appreciate you informing us that you cannot discover how to install or replace the charcoal filter on your Samsung microwave. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the product's user manual for information about replacing the charcoal filter. See page 20.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
You may contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144639503
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that you cannot discover how to install or replace the charcoal filter on your Samsung microwave. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the product's user manual for information about replacing the charcoal filter. See page 20.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
You may contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144639503
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
4
Great OTR Microwave at a great price
on March 2, 2016
Posted by: Ijustwantittowork
from St. Louis, MO, USA
Hard to beat the price point. Installed it myself with the help of my teenager in less than 2 hours. So far so good!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Energy Save Feature
on March 3, 2016
Posted by: FrankinNaples1
Expertise:Intermediate
This feature turn off all displays when not being used.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good microwave
on March 5, 2016
Posted by: Sugarshy
Expertise:Intermediate
Overall, I have been happy with my purchase. The biggest drawback I have found is the inability to use the kitchen timer at the same time as the cooking function, like my old GE was able to do
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Microwave
on March 6, 2016
Posted by: finhigh
from Homosassa, FL, USA
Expertise:Expert
Product works very well as designed all features work great. Installation was a snap.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US