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Customer Reviews Collected from Samsung US |
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 402 reviews
5 Stars
232
4 Stars
104
3 Stars
22
2 Stars
19
1 Star
25
85%of customers recommend this product.
(
325 out of
384)
Customer Reviews for Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Customer Rating
5
Great OTR Micrwave
on April 22, 2016
Posted by: microwavenewark
from CA
Expertise:Intermediate
Well priced, looks great, gets the job done !! :):)
Pros: Inexpensive, Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really like my new OTR Microwave
on April 23, 2016
Posted by: Janzie27
from Rincon, Georgia
Expertise:Intermediate
My new OTR Microwave really finishes the update that we have done in our kitchen. I choose the Samsung OTR because of its looks and features especially the ego options that saves energy.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product and reasonably priced!
on May 3, 2016
Posted by: BeccasKitchen
We wanted a basic microwave that fit in well with the rest of our Samsung Stainless steel appliances. This one fit the bill very well! Not a lot of extra buttons that we would never use but at the same time has everything that we do need. Gave a 4 for Features because the light could be a little brighter but everything else about it kinda makes up for that.
Cons: over-the-range light needs to be a little brighter
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on May 3, 2016
Posted by: Realism
from Oh
Expertise:Intermediate
Aesthetically pleasing. Louder than our old one but so far it's doing its job. Instruction manual was a little confusing, especially installation of the filter because the picture does not match the instructions.
Pros: Inexpensive, Bright display, sleek design
Cons: a little loud
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great look & features
on May 4, 2016
Posted by: WishesdoCometrue
from CI,NY
Looks great with my other new kitchen appliances. Easy to use, great food selections.
Pros: easy to see and use controls
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice
on May 10, 2016
Posted by: dieseling
Expertise:Expert
Looks great but when I turn it on it sound like a diesel truck. I have a service call. I know of 3 people that have Samsung microwave and they very quite. I'm sure it fixable. Cooks good has nice features that do what they are suppose to do.
Pros: Inexpensive
Cons: needed fixing
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
5
Response from Samsung USBy Angelica, Samsung Care, June 27, 2022
Hello,
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave cooks well and has excellent features; however, it sounds like a diesel truck when you turn it on. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/ME16H702SEW/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144639402
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We appreciate you informing us that your Samsung microwave cooks well and has excellent features; however, it sounds like a diesel truck when you turn it on. We apologize for the inconvenience the issue has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you.
Here is a link to the troubleshooting steps to try when your Samsung microwave makes unusual noises.
https://www.samsung.com/us/support/troubleshooting/TSG01001968/
I've also included a link to our warranty page to learn more about the product's coverage.
https://www.samsung.com/us/support/service/warranty/ME16H702SEW/AA
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144639402
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Our Microwave
on May 11, 2016
Posted by: Luvsamsg
from Colorado Springs, Colorado
Expertise:Intermediate
I love the look and functionality of this product I'm very glad I stuck with my gut on a Samsung Microwave!!
Pros: Inexpensive, Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great but loud fan
on May 12, 2016
Posted by: handyrandy
from Lakeland, FL, USA
This has good features and works great. The fan, however is really loud.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US