 |
Customer Reviews Collected from Samsung US |
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Average Customer Rating:
4.2
Rating breakdown 402 reviews
5 Stars
232
4 Stars
104
3 Stars
22
2 Stars
19
1 Star
25
85%of customers recommend this product.
(
325 out of
384)
Customer Reviews for Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Customer Rating
5
Great Microwave
on October 11, 2019
Posted by: Dboykin
from Bay Minette
[This review was collected as part of a promotion.] this a great microwave. it works as it should and so far i haven't had any issues to note. it heats my food at the correct temperature as well. two thumbs up!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, November 6, 2019
Samsung is pleased that you are enjoying your new microwave. We take pride in providing our customers with quality products and innovative features. Thank you for choosing Samsung for your cooking needs! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Microwave
on October 12, 2019
Posted by: Anonymous
from Martinsville VA
[This review was collected as part of a promotion.] great brand, product it being excellent no issue what so ever, working quality above and beyond expected. i had other brands but none of them were as good as my samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 17, 2019
Samsung is pleased that you are enjoying your new microwave. We take pride in providing our customers with quality products and innovative features. Thank you for choosing Samsung for your cooking needs! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on October 12, 2019
Posted by: Anonymous
from Delaware
[This review was collected as part of a promotion.] great microwave, very spacious and easy to use! looks great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 16, 2019
We are pleased to know that our microwaves sleek design and large capacity has added a little something extra to your kitchen. Thank you for selecting Samsung and welcome to the family experience. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on October 12, 2019
Posted by: Melly
from Newark, DE, 19702
[This review was collected as part of a promotion.] my 6 year old loves it . she says it easy to use .
Features
4
Performance
4
Design
4
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 16, 2019
So happy to hear that you love your microwave and all the features that make cooking easier. Happy Cooking. Thank you for being a part of the Samsung family. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
5
2 x buyer
on October 13, 2019
Posted by: Koolaid
from Michigan
[This review was collected as part of a promotion.] the appearance and ease-of-use is what brought me back. the quietness was a bonus , and the controls are self explainable. i recommend this product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Cat, Samsung Cares, October 14, 2019
Beauty gets the attention…Performance ensures loyalty! Samsung is excited to hear that when the time came to transition to a new microwave that you were a loyal Samsung customer. Thank you for selecting Samsung for your cooking needs. ^Cat
Written by a customer while visiting Samsung US
Customer Rating
2
Not working correctly
on October 20, 2019
Posted by: Melulbrich
it stops working after a few seconds of it being on. the light inside and fan turns on but the heat doesn't. i'm very disappointed in the quality of this product.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy ^Cat, Samsung Cares, October 21, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 23271
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 23271
Written by a customer while visiting Samsung US
Customer Rating
1
Did not last long
on November 9, 2019
Posted by: Mr M
from 23464
[This review was collected as part of a promotion.] nice unit short life. stopped heating food short time after purchasing the unit. gets vary hot on the right side.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, November 11, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Here is a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Cat
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on November 24, 2019
Posted by: Cephas
from New York
[This review was collected as part of a promotion.] turntable does not shut off nor can you cook anything with the timer on. poor design
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy ^Cat, Samsung Cares, November 27, 2019
I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. I would love to talk to you more about this situation and assist you with getting service set up. Please feel free to reach out to me directly via one of the following options and reference ticket number #1140796648.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 28243
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398)
We thank you for being a part of the Samsung family. ^Cat
TMS Ticket #: 28243
Written by a customer while visiting Samsung US