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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Love the new design
on July 9, 2016
Posted by: Smtz
from Grand Prairie, TX, USA
Expertise:Intermediate
Love the new design and updates. We love Samsung products
Pros: Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to install and looks great
on July 10, 2016
Posted by: Anonymous
from Greensburg, PA
Expertise:Intermediate
I had a previous Samsung that finally quit after 11 years. I was hoping the install would be similar and it was. Used the same catch plate and just had to drill a few top holes close to the previous holes. So far it is working great and now they added a black inside to the white exterior which looks more classy.
Pros: Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
black stainless steel looks great
on July 10, 2016
Posted by: 69Chevelle
from Colorado
Expertise:Expert
This Range Microwave makes our old kitchen look like a new model home. Very upscale design and functions. We especially like the look of black stainless steel.
Pros: very nice compliment to our samsung range, great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the microwave for you!!
on July 11, 2016
Posted by: MNManiac
from Eagan, MN
Expertise:Expert
This is just a fantastic unit! The microwave has handled everything we've thrown at it and has surpassed my expectations. The one note that I want to share is that when you are using the microwave the stove vent can only operate at level 2 (out of the 4) possible speeds. I'm guessing it's due to power consumption but it's a minor issue for me as it's still venting steam from the stove top. The design is great, the buttons are easy to use, and it's venting is superb. I was able to make bacon on the stove top without my wife knowing it was being cooked. That's amazing in my book.
Pros: Realistic color, Durable, Inexpensive, large interior, 1000 watts is powerful, sensor reheat is right on
Cons: can be a bit loud when using highest venting spd.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is great M'oven but inside light is very dim and no quick cooking key by minutes
on July 11, 2016
Posted by: ashak
from Atlanta, GA, USA
Expertise:Expert
I like exterior and interior, which is black and it has 2 self for quick cooking. also 2 light under the m'oven which help me when I am cooking on my gas stove.
M'oven has light inside, but very dim, can not see anything from outside also no quick cooking key , need to select exact time. ( like my last M'oven had, just press 1 and it cooks for one minute, 2-6 minutes was quick cooking key)
Price was great.
M'oven has light inside, but very dim, can not see anything from outside also no quick cooking key , need to select exact time. ( like my last M'oven had, just press 1 and it cooks for one minute, 2-6 minutes was quick cooking key)
Price was great.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great microwave
on July 11, 2016
Posted by: GerryK
from Los Angeles, CA, USA
Expertise:Intermediate
It looks great and cooks great. It's all you could want for your kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks great
on July 11, 2016
Posted by: Grellie68
from Nashville
It's your basic microwave. I have only used it a couple of times but seems to work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great but no power
on July 12, 2016
Posted by: CookBakeEat
from New York
Expertise:Expert
I'm so disapppinter in this microwave. I got it to match oven but wrong choice. Power of microwave is less than my old sharp counter top model. I figure for price which is triple my old counter top and size wattage would be more. I didn't check wattage when I bought it and come to find out its only 1000w my counter top was 1200w. Very big difference everything takes twice as long and burns popcorn. Very sad purchase and was difficult to install.
Pros: Bright display, looks great
Cons: Did not meet expectations, low wattage, expensive for what you get
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy Trisha, Samsung Care, August 25, 2022
Hi CookBakeEat,
Thank you for choosing Samsung products. We apologize for the inconvenience of the microwave being too slow to cook food. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic troubleshooting guide:
Cooks food too slowly. See page 24.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144840256) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for choosing Samsung products. We apologize for the inconvenience of the microwave being too slow to cook food. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking this link for a basic troubleshooting guide:
Cooks food too slowly. See page 24.
https://downloadcenter.samsung.com/content/UM/202001/20200123151031862/2017.12.14_ME18H704SFB_S_W_AA_AC_EN-CFR.pdf
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144840256) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US