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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Amazing Product
on July 13, 2016
Posted by: Jr5221
from Palm Bay, FL
This microwave works properly even when to reheat food. I love how the microwave look inside. Samsung always create the great products.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on July 13, 2016
Posted by: Cook02
from Georgia
This microwave is easy to operate, looks great and I love it!
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not heating...again
on July 15, 2016
Posted by: MarkPr
Expertise:Intermediate
This microwave stooped heating after two weeks. Again.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Noraina, Samsung Care, April 12, 2022
Hello MarkPr,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's not heating food after 2 weeks. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144396777.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as it's not heating food after 2 weeks. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001963/ to guide you on the issue.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144396777.
-Noraina
Written by a customer while visiting Samsung US
Customer Rating
5
Looks Great!
on July 16, 2016
Posted by: Blookazoo52
I love the black stainless steel color. It works great and was a breeze to install.
Pros: Realistic color, Durable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Investment
on July 16, 2016
Posted by: Dirtman
from Tecumseh, Oklahoma
Expertise:Intermediate
I've owned many microwaves over the past 25 years, and I have to say this is one of the best investments I've made along with all the state of the art features.
Pros: Bright display, Realistic color, Inexpensive, meets all my expectations .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Microwave
on July 17, 2016
Posted by: SamsungRulesinMN
Great look and feel. Works well. Enameled inside very nice. Highly recommended.
Pros: Bright display, Realistic color, Durable, Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works as advertised
on July 17, 2016
Posted by: Lionts757
from Lexington ky
Expertise:Intermediate
Works there are cheaper microwaves but the performance and quality of this make it worth it
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Works great but......
on July 18, 2016
Posted by: Ameliaheaven
from Florida
Expertise:Intermediate
I purchased the stainless steel. The pad is very difficult to see. I had to install a light so that I can see the pad. Would be great to have a lighted control panel
Pros: Inexpensive
Cons: poordisplay on control panel
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
4
Written by a customer while visiting Samsung US