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Customer Reviews Collected from Samsung US |
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 838 reviews
5 Stars
483
4 Stars
169
3 Stars
52
2 Stars
38
1 Star
96
80%of customers recommend this product.
(
638 out of
794)
Customer Reviews for Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Excellent microwave oven: Rotating plate
on February 26, 2017
Posted by: MuyDragon
from Cary, NC, USA
I wish to have a choice of not having the rotating plate, because my previous microwave oven did not have the rotating plate.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
warranty
on February 26, 2017
Posted by: HpNJ
had the light go out early, will see how warranty works from samsung
Pros: Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
4
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Looks good
on February 27, 2017
Posted by: SaltyDogSr
from Berkeley Springs, WV 25411, USA
A very poor design of not being able to use microwave while kitchen timer is in use. The touch pad are not easy to push, need extra pressure and over time they may need repair or replaced or the whole unit replaced. Purchased 10/2016 and installed 2/2017.
Pros: Realistic color, Inexpensive
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy Angelica, Samsung Care, April 12, 2022
Hello SaltyDogSr,
Thank you for reaching out. We appreciate you letting us know that the buttons on the control panel of your Samsung microwave are not easy to push. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link containing the troubleshooting guide you can try if your Samsung microwave's control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144397563
-Angelica
Thank you for reaching out. We appreciate you letting us know that the buttons on the control panel of your Samsung microwave are not easy to push. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link containing the troubleshooting guide you can try if your Samsung microwave's control panel does not respond.
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
I've also included a link to our warranty page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144397563
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and terrific value
on February 27, 2017
Posted by: DMDKEW
from Hanson, MA, USA
Expertise:Intermediate
Needed to replace a dead microwave ( bad magnetron and power supply). Samsung is one of the few companies still offering 1 year / 10 year (magnetron) coverage. This unit had more bells and whistles the the one that died, and did not cost me much more than it would have cost me to repair the old one myself. It was easy to install and is easy to operate. I always lean towards Samsung products. It seems they hold up well and really deliver quality. Plus, I love the blue lighted display!!
Pros: great value, easy to install, attractive, great warranty, easy to use
Cons: none
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on March 3, 2017
Posted by: CardsFan51
from Oakville, MO 63129, USA
Expertise:Expert
We were very happy with the features and design but were more influenced by so many positive reviews. The enamel inside is not only attractive but will be easier to keep clean. We are looking forward to many years of satisfaction with our Samsung kitchen!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Product
on March 4, 2017
Posted by: OEG1627
Easy to install, operate and just as the description stated. Number pad is a little small but works well.
Pros: Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
excellent product
on March 4, 2017
Posted by: BGunn22
Purchased this microwave after seeing display model at store. Very easy to install, fan is powerful and quiet. Does the job beautifully.
Pros: Durable, Inexpensive
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on March 5, 2017
Posted by: JRSC
from Lancaster, SC
Expertise:Intermediate
haven't had it long, but it works really well. Better than the old one by far. Really Like the more stylish features than you plain old microwave.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US