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Customer Reviews Collected from Samsung US |
Samsung - 1.1 Cu. Ft. Countertop Microwave - Stainless steel
Average Customer Rating:
4.2
Rating breakdown 26 reviews
5 Stars
16
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
3
85%of customers recommend this product.
(
22 out of
26)
Customer Reviews for Samsung - 1.1 Cu. Ft. Countertop Microwave - Stainless steel
Customer Rating
5
Great Product!
on April 1, 2016
Posted by: Sunsetblue
from Florida
Expertise:Intermediate
It's the most expensive microwave I've purchased. Samsung is a very trusted brand for quality and service. Fits in very nicely with the rest of my appliances. Worked beautifully and easy to use. I just purchased it today so I haven't baked with it yet. This feature was the selling point for me. So will post again when I use that option. Looking forward to many baked goods.
Pros: Bright display, Durable, convenient, versital
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied customer
on April 10, 2016
Posted by: world486
from New jersey
I am very satisfied with my recent purchase of my new Samsung microwave. The features can do anything I could ever need for a microwave and it bakes like an oven as well. The design is beautiful and it is very efficient and user friendly. Thank you Samsung ! For the money this is a great value !
Pros: Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Convection Mode Overheats
on April 27, 2016
Posted by: irritatedbaker
Expertise:Expert
Used for 3 months. Works well as a microwave but convection mode causes unit to overheat. If used for more than 45 minutes at 400F, shuts down completely. Will not power on until left to cool for 1-2 hours.
Oven mode not reliable for long cooking periods and would not recommend using it for anything requiring a longer heating period.
Cons: Did not meet expectations, overheats
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
2
Response from Samsung USBy Trisha, Samsung Care, August 25, 2022
Hi there,
We are glad you are using one of our Samsung products. We apologize for the inconvenience of the microwave not working properly. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking these links for a basic troubleshooting guide:
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144839200) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
We are glad you are using one of our Samsung products. We apologize for the inconvenience of the microwave not working properly. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience.
I recommend clicking these links for a basic troubleshooting guide:
Samsung microwave does not turn on or turn off by itself:
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
If assistance is needed, you may reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
You may provide this reference number (1144839200) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE, LOVE, LOVE
on May 7, 2016
Posted by: NeVaeh
from San Diego, CA, USA
Expertise:Expert
I never thought there would be a big difference between microwaves until I stated using this one!! Not only does it give me tones of counter space, since I combined three products into one. It cook and reheats everything perfectly. The fry features allows me to fry items without all the oil, the convection allows me to bake without heating up the whole house, the microwaves heats everything evenly the first time. I could go on and on. I love my new microwave, convection, fryer and grill wrapped up in one device!!
Pros: Inexpensive, Bright display, Durable, space saving
Cons: need to learn how to use it first
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great countertop addition!
on May 17, 2016
Posted by: Dickamm
from Gig Harbor, WA, USA
Expertise:Intermediate
This product has been an excellent replacement for my former microwave, with the addition of convection cooking. And the combination microwave/convection function makes baking potatoes quick and easy! And the drop down door is so much more classy than the ones that open to the side.
Pros: Inexpensive, Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Microwave
on June 19, 2016
Posted by: Axl2016
Great buy, very sleek and well designed but does not feel like steel, so the door and handle itself is a bit flimsy.
Pros: Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I would recommend this oven with caveats
on June 20, 2016
Posted by: Gypsyone
from Jacksonville, FL, USA
Expertise:Expert
This oven is great. It does a nice job of baking and grilling. I like the crispy pan and racks that come with it. It is easy to clean. But it does put out a lot of heat. The cabinet gets quite warm. The oven can only be used where it can get a lot of air low otherwise it over heats and shuts down. It's annoying. I've moved this oven out to the sunroom on a stainless steel table where it has full air flow all around it and keep a fan blowing on it when the oven is in use. This seems to work but it is rather inconvenient to trot out to the back sunroom to check on the chicken. And I don't have the counter space for this oven. Also I have butcher block counters and with heat this puts out I worry about damage.
The oven bakes anything I want to cook in a reasonable amount of time. Chicken, steaks and burgers gone out lovely, nine crust but still juicy. I like the way it cooks.
The oven bakes anything I want to cook in a reasonable amount of time. Chicken, steaks and burgers gone out lovely, nine crust but still juicy. I like the way it cooks.
Pros: bakes well convenient, easy to use, easy to clean, small size
Cons: puts out a lot of heat, shuts down, no way to turn off microwave turntable
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
MULTI-FUNCTIONAL PRODUCT
on June 25, 2016
Posted by: MSANABI
from Merrick, NY, USA
Expertise:Expert
THIS IS A GREAT SPACE SAVER AS THE MICROWAVE IS ALSO A CONVECTION OVEN, GRILL.
I LOVE IT.
I LOVE IT.
Pros: Durable, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US