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Customer Reviews Collected from Samsung US |
Samsung - Chef Collection 24" Top Control Built-In Dishwasher with Stainless Steel Tub
Average Customer Rating:
3.9
Rating breakdown 282 reviews
5 Stars
158
4 Stars
51
3 Stars
15
2 Stars
11
1 Star
47
74%of customers recommend this product.
(
202 out of
274)
Customer Reviews for Samsung - Chef Collection 24" Top Control Built-In Dishwasher with Stainless Steel Tub
Customer Rating
1
Three brand new Samsung dishwashers all FAIL in a two week period.
on October 20, 2014
Posted by: disgusted100
from Philadelphia, PA, USA
Expertise:Expert
The Samsung water wall dishwasher has been a complete disaster. My kitchen has been out of commission for two weeks due to the fact that three brand new dishwashers were delivered to and installed by a major vendor, only to have all three fail !!!!! After the third failure, I investigated the installation provided only to find that the installers paid no attention to the Samsung manual. Being a professional mechanic, I followed the Samsung installation guide to the T, making sure I had their 20 inch and 30 inch minimum requirements for drainage and drain hose arch height, respectively. It still failed. I even changed the plumbing and it still failed. I then installed an air-gap and it still failed !!!!!!!! If I had to pay a plumber to do this, It would have cost several hundreds of dollars and I would still be without a dishwasher. If an appliance is so complex that the installer needs a PhD from MIT, I would say that it's time to rethink it boys.Incidentally, I have had two other brands of dishwashers, over a ten year period, prior to the Samsung which both worked perfectly in the same configuration.
Cons: no one knows how to properly install this thing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Ms. Samsung, HQ, November 13, 2014
Hi Disgusted100,
I'm sorry to hear your Dishwasher still isn't working properly, and would suggest you contact Samsung's Support Team to help determine what's causing this. It's very likely that the "failure" as you put it can be addressed. Please follow this link to request assistance: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
I'm sorry to hear your Dishwasher still isn't working properly, and would suggest you contact Samsung's Support Team to help determine what's causing this. It's very likely that the "failure" as you put it can be addressed. Please follow this link to request assistance: http://www.samsung.com/us/support/service/request
Thank you,
Ms. Samsung
Written by a customer while visiting Samsung US
Customer Rating
1
This product is terrible....
on November 25, 2014
Posted by: SilverFox62
from Texas, USA
Expertise:Expert
It does not latch at ALL! It constantly turns off and pauses during every cycle, due to the door not shutting correctly. The racks are flimsy and don't slide in, I manually have to pick up the whole rack and place it inside the dishwasher. I have also had a professional install this dishwasher and tell me that the latch is broken, then to wait 2 weeks to have another technician come to the house and tell me nothing is wrong with the dishwasher and it doesn't need a new latch.
This is by far one of the worst products I have every bought!
Never again!
This is by far one of the worst products I have every bought!
Never again!
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful!
on December 4, 2014
Posted by: Auntisaun
from Poland, OH 44514, USA
Expertise:Intermediate
We bought this dishwasher on sale and it is worth every penny! First thing is that it's so quiet that we forget that it's running. We have to look to see if the blue light is on in the front. My dishes come out sparkling every time and CLEAN, unlike the previous dishwasher we had. Also, I just love the third rack!
I would highly recommend this dishwasher! My Husband did want the Chef series because of the timer on the front of the dishwasher, but he wasn't willing to go the extra money for it. Did I say that I LOVE this dishwasher!!
I would highly recommend this dishwasher! My Husband did want the Chef series because of the timer on the front of the dishwasher, but he wasn't willing to go the extra money for it. Did I say that I LOVE this dishwasher!!
Pros: Durable, wonderful
Cons: cost but worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME PRODUCT WITH EXCELLENT FEATURES
on December 18, 2014
Posted by: RIFLYFISH
from Warwick, RI, USA
Expertise:Intermediate
PURCHASED THIS TV TODAY TO REPLACE ANOTHER OLDER TV. THIS "SMART" TV IS AWESOME. HAS MANY FEATURES, INCLUDING NETFLIX INCORPORATED IN THE UNIT. PICTURE IS GREAT, SOUND IS GREAT AND THE PRICE WAS REALLY FANTASTIC !!
Pros: Bright display, Inexpensive, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good for our family
on December 23, 2014
Posted by: spicy
from Alabama
Expertise:Beginner
This television is very good for our family. It is our first smart tv, and we are learning how to operate it in a fairly efficient way. We are not tech geeks, nor are we tv addicts. So this tv, with perhaps a smaller-sized screen than some families might wish for, works for us. The display is very satisfactory. Even though some of the apps do not seem to work as they should, we are still happy with the choice we have made with this model. Hopefully the manufacturer will review and remedy the situation with the apps.
Pros: fairly easy to operate and figure out, very admirable display
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Leaks and does not clean properly
on December 23, 2014
Posted by: LeakingWall
Way over complicated. The dishwasher leaks at front of dishwasher. I had a simple and cheaper dishwasher for around 17 years. Never an issue but this one already leaks and has way too many features for a simple dishwasher. I like the way it looks and I like the different thinking however the execution is poor and I don't think the water wall will be the next thing.
Pros: look
Cons: leaks, too complicated
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 29, 2014
Posted by: Mdb1
Expertise:Expert
I bought 2 of these for my kids and the features are great and access to Amazon Prime and other features are so simple my 8 year old set up himself. Great product.
Pros: Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product has every thing I want
on January 3, 2015
Posted by: Rainbowrose
Expertise:Intermediate
I was very surprised that a smaller television could have such good clarity. It was easy to set up. I own several Samsung Led televisions and have not been disappointed yet! I definitely will be buying more Samsung products in the future.
Pros: Bright display, Inexpensive, Durable, Realistic color, Lightweight, smart ability
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US