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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.5
Rating breakdown 974 reviews
5 Stars
369
4 Stars
221
3 Stars
121
2 Stars
88
1 Star
175
64%of customers recommend this product.
(
593 out of
932)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
1
worthless
on July 25, 2019
Posted by: dobrian
I have had this dishwasher four years now haven't used it in the past year because it had to be worked on twice so last year i stoped using it. I started to use it again last month and here we go again want shut off had to have a new control panel then used it again this week now it leaks I will never again buy a frigidaire appliance of any kind.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 29, 2019
Hi, Dobrian! We certainly apologize for any matters you have experienced with your dishwasher, and any inconvenience it may have caused you. Based on the information provided, we were unable to locate any contact with us or service request regarding your concerns.
However, we have taken the liberty to reach out to you personally, to gain more insight. Please be on the look out for an email from us.
Kindly,
Ciara
However, we have taken the liberty to reach out to you personally, to gain more insight. Please be on the look out for an email from us.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good until last week
on August 19, 2019
Posted by: Bigdaddy040152
The dishwasher was installed in November 2017. We bought the condo in January 2019. The previous owner wasn't here much and didn't use it much.
We had great results with it until last week when, on two occasions, the dishwasher started to leak at the bottom front door seal. It was not a drip but a fairly steady stream of water which compromised several planks of the wood floor.
Since its past the one year warranty, I now have to pay to have this repair. Hopefully, the floor will normalize and planks will 'even' out.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, August 24, 2019
Hello Bigdaddy040152. Thank you for taking the time to provide this feedback. We have emailed you directly to review possible troubleshooting for this concern. Please be on the lookout for our email. Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Worked well... when it worked
on October 30, 2019
Posted by: JoJoRob
[This review was collected as part of a promotion.] My wife and I didn't have any issues with our dishwasher or it's performance until it suddenly stopped working. Now, every time we close the door after pressing "Start" ("CL" starts flashing), all of the lights turn off and nothing happens. Based on the other reviews of similar issues, I'm not sure whether to "call maintenance" or get a new dishwasher.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 31, 2019
Oh no, JoJoRob! We certainly apologize for any matters you have experienced with your dishwasher and thank you for bringing it to our attention. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
So that we are able to properly assist you, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
So that we are able to properly assist you, please reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
GOOD while it lasted
on November 14, 2019
Posted by: TS in FL
I loved this dishwasher when I first got it but now I consistently get the i20 error code. It is so annoying. I have cleaned the drain and line per suggestions but this only lasts 1 wash cycle and the i20 error code returns.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 18, 2019
Hi, TS!
It is unusual that the error code would continue to return if the dishwasher is otherwise acting normally. You can try to clear the code by shutting power off at the circuit breaker for two minutes; this will reset the computer. If the error comes back again, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
It is unusual that the error code would continue to return if the dishwasher is otherwise acting normally. You can try to clear the code by shutting power off at the circuit breaker for two minutes; this will reset the computer. If the error comes back again, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Fails in its basic job description
on December 17, 2019
Posted by: SJCAtlanta
This dishwasher did so well in its first year that I bought an identical one for my daughter. It has gone sadly downhill from there for both. (they are now 5 and 4 years old) Dishes that go in fairly clean come out dirty, especially glassware. The upper spray arm holes clog with every bit of food and even with liquid detergent, if you are foolish enough to try to use it against manufacturer recommendations. There is no way to open and clean the spray arm. For some reason, it stinks after running, even after cleaning the filter and running a vinegar boost rinse. It is very quiet. But so is the sponge next to it that I will use to rewash the dishes.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 18, 2019
Hi, SJCAtlanta!
Thank you for sharing your experience! We're sorry to hear that the quality of the wash performance of your dishwasher has decreased over the years. The following video offers some tips on how you can ensure it washes at its best: https://youtu.be/EwtDSsqzNwo, and this video has some cleaning tips to reduce odor: https://youtu.be/7L3sV4Jv7mA. If you need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear that the quality of the wash performance of your dishwasher has decreased over the years. The following video offers some tips on how you can ensure it washes at its best: https://youtu.be/EwtDSsqzNwo, and this video has some cleaning tips to reduce odor: https://youtu.be/7L3sV4Jv7mA. If you need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Only cycle that runs is quick wash
on July 3, 2020
Posted by: Marrea
[This review was collected as part of a promotion.] I cannot figure out how to change the cycle to anything but quick wash. The dishes, silverware and glasses seem clean but the cups are developing a residue on the inside that easily washes off manually.
It is quiet and the quick cycle is 33 minutes so there’s that.
It is quiet and the quick cycle is 33 minutes so there’s that.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 15, 2020
Hello, Marrea!
Thanks for your review. We are pleased to know the dishwasher is working well, except for a few concerns. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! -Katrina
Thanks for your review. We are pleased to know the dishwasher is working well, except for a few concerns. We will be happy to document your feedback for our design teams, in hopes we can better serve your needs in the future! -Katrina
Written by a customer while visiting frigidaire.com