 |
Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Racks begin to rust within the year
on February 24, 2021
Posted by: Danieque
from Sudbury Ontario
Although I've put up with the rusting racks for a couple of years, the upper rack is no longer usable. This was not a cheap dishwasher, and I will not be purchasing LG again because of this defect.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 25, 2021
The racks maybe covered for replacement for 5 years from the date of purchase. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. ^Daphane
Written by a customer while visiting lg.com
Posted by: Jimi41
from Middle Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this dishwasher a few years now and it’s great. Fits way more than my old unit. Lots of ways to adjust the racks to fit just about anything. Love having the top rack for silverware, makes it easy to unload them. It’s whisper quiet, you can stand next to it and barely hear it.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: JayBird2021
from Lake Forest, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this dishwasher for 4 years and I am very happy with it. It does an awesome job washing and the 3rd rack was something I didn't know I needed until I was able to use it. It is very handy for cup lids and additional cutlery that won't fit in the cutlery baskets.
The only issue I had with it was the racks did develop some rusting but hey, it's been 4 years of heavy use. LG Electronics' customer service is great! I reached out to them regarding the rust and they're replacing all 3 racks!
The only issue I had with it was the racks did develop some rusting but hey, it's been 4 years of heavy use. LG Electronics' customer service is great! I reached out to them regarding the rust and they're replacing all 3 racks!
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: String88
from Arlington, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this unit in 2015 and it worked great till the electronics board finally died. No other issues and thoroughly cleaned dishes without damaging them.
Pros: ease of use, Features/Settings, Performance, Quality
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: gjsail
from Washington, DC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall happy with the dishwasher, it's quiet and cleans well but its 5yrs old and the racks are starting to rust. Just regular use with standard dishes, not should have caused premature wear. Rusting way to early, hope this isn't sign of other problems to come
Pros: Performance
Quality
3
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
control board bad 4 months after 5 year warranty
on March 6, 2021
Posted by: FiveForksCustomer
from Simpsonville SC
disappointed not worth the cost because only worked for 5 year
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 8, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: Kyle509
from Muskegon Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought to match other LG dark stainless appliances when moving into the new house. Finish is coming off, racks rusted out, dishes usually come clean but not as well as other older less expensive models.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Kim64
from Troy, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The coating on the racks started to peel off at 4 years, exposing bare metal. We needed to replace the drain pump after 5 years. We should have bought the extended warranty.
Pros: Style/Design, ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 17, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com