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Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Posted by: Sharon Perone
from Connecticut
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the top rack for silverware,but sometimes it falls down if hit with something from the 2nd rack , so my husband had to wire them on, bottom rack the tines fall down to easy have to put them back up every time I finish a load after cleaning. Rope broke attached to spring on door, otherwise I like it,
Pros: Features/Settings
Quality
3
Features
3
Value
3
Response from lg.comBy Sandy, Social Media, August 2, 2022
We hate to hear this and thank you for your feedback. We will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com
Posted by: happylgr
from Lexington, KY
Verified Purchase:Yes
This dishwasher is very quiet and efficient. I like the adjustable top rack and the fold-down tines in the main racks that easily make room for large bowls. There are more features than any dishwasher I have ever had, allowing short wash, quick & dry, small load, heavy load, and an automatic setting that takes away the guesswork. When my grandchildren visit, I'm glad all the electronic controls are on top of the door and are not accessible when the door is shut. This is the best dishwasher I could possibly want. It even plays a melody when the cycle is finished.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Dissatisfied
on October 7, 2022
Posted by: SMullins
from Ohio
I had a LG dishwasher at my other house and loved it. I’m disappointed with this model because it does NOT dry the dishes! I’ve tried multiple settings still with no luck! I do use a rinse aid.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
2
Features
4
Value
3
Response from lg.comBy JaNika Wiley, Social Media, October 11, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dishwasher. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Homeowner92101
from San Diego
Verified Purchase:Yes
We purchased this dishwasher several years ago and are happy with it. It cleans our dishes well. Plastic items are not bone dry at the end of the cycle, but that does not particularly bother me. I recently had an experience where I called Customer Service to trouble shoot because the dishwasher was not starting. A few minutes on the phone fixed the issue and I avoided a service call. Excellent result!
Pros: Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Melissarae
from Dallas TX
Verified Purchase:Yes
Bought this December 2016. Washed well, dried well, enjoyed the adjustable racks. October 22 it started dinging incessantly. Unplugged it, plugged it back in a couple hours later, and the digging had stopped. Ran the cell phone diagnosis and it said nothing was wrong. 2 weeks later, got an AE code. Found water in the tray under the sensor, stopped it out with a paper towel, plugged it back in it was fine for a week. Following week the indicator lights in the top control panels started flashing and showing partial display. Call the service guy who told us the board was bad. Decided that cost of board and gasket on the door to stop the leak was not worth repair. Bought a new dishwasher. It's another LG based on repairman's recommendation. Hopefully this one lasts more than 6 years.
Pros: Style/Design
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Have been doing business with ABT for over 30 yrs.
on November 27, 2022
Posted by: Anonymous
from ABT Glenview, Il
Verified Purchase:Yes
I have been doing business with ABT for over 30yrs. The service is the outstanding part of the experience. The attentiveness to detail and product knowledge are incredible.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG LDF7774ST
from Kent, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Dishwasher came with the present house we're in when we bought the house. It works great; I just use the auto setting and the washer adjusts to the dish load, resulting in clean dishes.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: GATrey1000
from Conyers,GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It started leaking and ruined my ceiling in the basement, right not I'm not using it and the repair is expensive
Pros: ease of use, Style/Design
Quality
2
Features
5
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, February 6, 2023
We want to thank you for taking this time to communicate with us about your experience. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and we'll be happy to assist you. ^James.
Written by a customer while visiting lg.com