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Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Rusty
on June 20, 2024
Posted by: rosemary rap
[This review was collected as part of a promotion.] UPPER and Lower drawers have rusted through in several places. Racks need constant readjusting and come off track easily.
Response from lg.comBy LG, June 21, 2024
Hi, there. Thank you for taking the time to share your feedback on the LG Dishwasher (LDF7774ST) model. Your satisfaction is important to us, and we understand how disappointing it must be to encounter rust and difficulties with the drawers and racks. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
4
Overall Review
on April 19, 2025
Posted by: CFE2905
I love my LG Dishwasher Model No. LDF7774ST. We have had our dishwasher for at least 6 years. Dishes are clean and dry every time. Machine is quiet. Lots of options. I didn't give it a 5 because the racks have all fell apart and I have to replace - the coating comes apart opening it up to rusting and eventually breaking.
Pros: Performance
Quality
5
Features
4
Value
4
Response from lg.comBy LG Digital Care Team, May 6, 2025
Hey there! We appreciate you sharing your experience with us about your LG dishwasher, as well as your feedback about the dishwasher racks. We always aim to provide you with products that are sturdy and able to handle any amount of loads of dishes you need cleaned, and your feedback helps us to improve. Some tips we can recommend, since this unit has an adjustable 3rd rack, are readjusting the height to handle larger items, as well as avoiding overloading the dishwasher. This can help ensure the racks are able to stay on for a long time. Feel free to reach out to us on social media at @LGUSSupport if you need any help, and we'll be happy to provide it for you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Adjustable racks, 3rd row, cycle for 1 rack
on October 17, 2014
Posted by: MSgt Mom
from Conroe, TX, USA
I love my LG dishwasher, it has been a wonderful upgrade from prior GE Profile. The LG, can't be heard when running, in any cycle. I have used them all to test, so very happy with this, and notification bell when complete. The 3rd row is great, I wasn't sure if really needed, but I place all travel mug lids, tupper wear lids, and smaller items, and they remail in tack completely, no more falling to bottom and melting on the heating element. The top rack being adjustable has been an other added bonus, I cook a lot so to be able to place large pots, casserole dishes and such and be able to lift the top rack to adjust is just amazing. the bottom rack as the adjustable tines that will lay down so you can transform the bottom rack to hold any size item in position to maximize cleaning, and it remains in place, which is again wonderful considering glass items no longer are placed on their side and hold water in them, so when you get to putting it up you have a water line on the glassware. My wine glasses come out beautifully. The touch pad which is hidden when the dishwasher is closed is great as well, plus it notifies you when rinse aid is low, and shows clearly the cycle you are using and what is being brought into play while using this cycle. We love LG, and as the appliances are going in our house we are replacing them all with LG. I do hope this helps.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on November 6, 2015
Posted by: Suenanna
from Vero Beach, FL, United States
I am so excited to finally have the almost silent dishwasher. I feel like I have a fairy godmother in my kitchen! There is a place for every assortment of kitchen ware and the third rack is a fantastic innovation. I have never known an appliance to be so silent - I keep checking to make sure it's really turned it on and it's running. I am so glad it has "running lights" to reassure me!,
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
It doesn't dry the dishes!
on October 12, 2014
Posted by: Mike
from West Virginia
Purchased Model LDF7774st
cleans the dishes fine, problem is the dishes come out wet, needs to hand dry before putting dishes away. Hybrid drying system is a total joke. Manual says " drys without the use of a heating element that would raise energy consumption", WELL the rise in energy consumption is " human energy consumption and added time" hand drying everything before putting in cabinets.
Byers Beware!
cleans the dishes fine, problem is the dishes come out wet, needs to hand dry before putting dishes away. Hybrid drying system is a total joke. Manual says " drys without the use of a heating element that would raise energy consumption", WELL the rise in energy consumption is " human energy consumption and added time" hand drying everything before putting in cabinets.
Byers Beware!
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
The only thing good about it is the noise level
on July 14, 2014
Posted by: Linda
from Stratford NJ
I will only give this product a good rating on the noise level. We have a stack of dishes and glasses that do not get cleaned after every load. We have tried different levels. We are trying to save on energy usage by using the lease amount of features. I wish I still had my 15 year old washer that washed and dried the dishes a lot better than this LG. I didn't have to be a programmer to use it either. I should have bought new racks which was the only thing wrong with. The LG doesn't dry the dishes well either. I wish I knew how anyone likes this washer.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
3
Not so great.
on January 8, 2015
Posted by: Anonymous
from Nebraska, USA
After reading the other reviews, I wish I could say that our dishwasher did a good job. I have to wash the dishes before they go in and then some again when they come out. The idea of all that room is great but as another review stated, the glasses won't stand up in the top rack. The adjustable tines would be a good idea too, but they don't stay where put. I have to adjust them back each time.
We are not happy with this dishwasher but feel we are stuck with it. Wish there was a solution.
We are not happy with this dishwasher but feel we are stuck with it. Wish there was a solution.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Disappointed
on March 3, 2015
Posted by: Pam51
from Eaton, OH 45320, USA
I was so looking forward to having a new dishwasher, but now I wish I had my old one back. I am so disappointed with the inside. I can't find a good fit for our glasses on the top rack (I keep laying some tines down and leaving others up# and our plates must be too big for the tines on the bottom #the plates fall over instead of standing up) The tines also fall over without much handling. The small upper rack has so many tines I can't get much in. The dishwasher is quiet and I'm sure LG quality is good but I wish I had looked closer on the inside.
No, I would not recommend this to a friend.
Quality
4
Features
2
Value
2
Written by a customer while visiting lg.com