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Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Needs work, doesn’t work like it used to!
on January 10, 2019
Posted by: Ironman06
from Chicago,IL
[This review was collected as part of a promotion.] Initially, it worked very well. Two years into ownership, it doesn’t dissolve detergent pods properly, dishes need to be Re-washed, and the silverware looks like they weren’t washed at all.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy CS, Social Media , January 14, 2019
That's terrible to know you've encountered such unfortunate circumstances when dealing with your purchase of the LDF7774BB . I too would be baffled at the thought of only having the dishwasher not dissolve the pods correctly or properly wash the dishes. Wow! I do appreciate your feedback on this matter, if you would follow the enclosed link below, it’ll be much appreciate in further assisting you. Thanks! ^ CS https://lgcommunity.us.com/discussion/47/dishwasher-not-cleaning
Written by a customer while visiting lg.com
Customer Rating
5
Works great
on January 12, 2019
Posted by: Bryan11111
from Garrison ND
Bought this about three years ago, has worked perfect ever since. The dishes come out spotless as long as you use Jet dry of something similar. We never have to scrape a dish and even dried on food is no problem. Super quite. I have had many dishwashers and this is by far the best.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Already defective after 2 years
on January 29, 2019
Posted by: Disappointedinpa
from PA
Purchased our LDF7774 and all three racks have deteriorating coating and are rusting. Regarding performance: quiet as advertised but if there are any larger items in the bottom, the items in the top racks do not get clean. Drying design does not rely on heating elements; drying aid must be used or the dishes are wet.
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy TH, Social Media, January 31, 2019
Thank you for taking the time to let us know about your experience with your dishwasher. It is terrible to see images of your dishwashers racks rusting. I can understand how frustrating it may be for the dishwasher to not properly dry the dishes after washing and I would love to help out. If you will, click the link pasted below for helpful tips https://www.lg.com/us/support/dishwashers or feel free to reach out to us directly at 1(800)243-0000 via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH
Written by a customer while visiting lg.com
Customer Rating
2
The features are great BUT...
on March 7, 2019
Posted by: gdanesrgr8
from Oakville, MO
[This review was collected as part of a promotion.] The dishwasher performs well but I am disappointed that my top rack has rusted in spots. It will be 3 years old this year. My last dishwasher, different brand, was almost 10 years when I replaced and it still looked and performed great.
Pros: Style/Design, Features/Settings, Performance
Quality
2
Features
5
Value
3
Response from lg.comBy EJ, Social Media, March 11, 2019
Hi, I can definitely understand your frustration with your dishwasher! This is definitely not what we expect from our products! So that we can make this right for you, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Written by a customer while visiting lg.com
Customer Rating
1
The Worst
on March 9, 2019
Posted by: Kayc243
from Boca Raton Florida
This product has been one of the worst purchases in my home ever when I first got it it did not dry the dishes at all I had a service repair man come out and fix that and now sometimes it works and sometimes it doesn’t it must be on one setting to dry sort of but can not use any other settings. Two years and two months later it will not drain water it has leaked all over my floor and ruined my cabinetry
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
RUSTING RACKS
on March 18, 2019
Posted by: Barbara B
from Florida
I bought this dishwasher a year and a half ago and the top and bottom racks began rusting after the year's warranty ended. The rust became progressively worse and the rusted areas split. I went to Sears where I purchased the dishwasher and they told me to contact LG, there was nothing they could do; this was an issue with LG dishwashers but it was not expected to happen after one year. This is unacceptable for an appliance of such high repute for quality. Kindly contact me to advise when/how LG will be replacing the racks. Karen McCallum
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
This is the worst dishwasher I've ever owned.
on April 6, 2019
Posted by: Ins0mnia
from Henderson, NV
I wish I could say something good about this dishwasher but it frustrates me to the point I don't use it anymore. I'm not going to complain about the rack configuration or the simple issues because the plain and simple truth is that my dishes are not clean. My glasses are coated in white scum no matter what detergent or rinse aid I use, my dishes go in dirty and come out dirty.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy Chris, Customer Service, April 8, 2019
We hate to hear you are having trouble with your dishwasher not cleaning your dishes properly. You can troubleshoot issues with cleaning from the following help library article: https://www.lg.com/us/support/product-help/CT10000009-20150326688735-not-cleaning If you need additional assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
3
Did Not Live Up to Expectations
on May 17, 2019
Posted by: Florida Ed
from Estero, FL
[This review was collected as part of a promotion.] I bought this dishwasher in August of 2015. I have had to replace the pump after two years and now after 3 years 9 months all the circuits and display are non-functional. I cost less to buy a new dishwasher than to fix this old one with new parts.
Pros: ease of use, Features/Settings
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com