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Customer Reviews Collected from lg.com |
LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
4
Quiet, gets stuff clean, and looks nice
on May 18, 2019
Posted by: MattN25
[This review was collected as part of a promotion.] Cycle is really long, but who cares? It's quiet, gets stuff clean, and looks nice. What else do you need from a dishwasher?
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: drewster
from Sacramento, CA, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] unbelievably quiet, we can never hear the washer, just the water draining into the sink.
cleans wonderfully and has lots of settings for your needs. sleek elegant look.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Regret buying
on April 9, 2020
Posted by: ElizMcG
The spinning wand frequently comes off and now all my dishes have a white film on them, which cannot come off. I"m not sure if the wand is not spinning to disperse water or what but this purchase is a regret.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 13, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Love the dishwasher, don't love the rusted rack
on April 10, 2020
Posted by: anhonn731
from Maryland
We purchased an entire kitchen's worth of LG appliances and love them with one exception. Our dishwasher, which is the best dishwasher we've ever owned, has an issue with rust on the rack (the one with the spinning arm attached to the bottom) to the point where it's nearly useless for cups and glasses. I will have to replace the rack but I'm not sure why it's not lasting as long as the rest of the machine. I would be hesitant to purchase this product again.
Pros: ease of use, Features/Settings, Performance
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
5
Response from lg.comBy ^DLI, LGE Social Media, October 13, 2020
Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If the issue is not resolved, there are policies and procedures in place to provide an alternative resolution. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Unhappy customer
on April 21, 2020
Posted by: Joysue
from OHIO
It took me almost 3 months to get.Top fancy drawer has always been so stiff I never use it.Appliance was rusting in a year.Its 3 yrs old now and interior is extremely rusted and not because of our water.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 11, 2020
We are sorry to hear your appliances were not delivered. We apologize for the delay and lack of communication. Please follow-up with Best Buy regarding your order. If you have further questions or concerns, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Mostly decent
on April 29, 2020
Posted by: Annoyed2
from Nova Scotia, Canada
It does decent cleaning my dishes.
I have tried to use the delay start and half load options but none of the indicator lights will light up. Every time I want to turn it on, I have to use a flash light to see the buttons. I tried the diagnostic app and it doesn’t seem to pick up on the fact that the indicator lights don’t work. I spent far too much time trying to deal with something that is supposed to be “smart”.
I have tried to use the delay start and half load options but none of the indicator lights will light up. Every time I want to turn it on, I have to use a flash light to see the buttons. I tried the diagnostic app and it doesn’t seem to pick up on the fact that the indicator lights don’t work. I spent far too much time trying to deal with something that is supposed to be “smart”.
No, I would not recommend this to a friend.
Quality
4
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, October 8, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
DO NOT BUY
on October 2, 2020
Posted by: deLeon617
from Raymore, MO
[This review was collected as part of a promotion.] Bought this less than 4 years ago. Works, but the racks are rusting apart and started after the first year.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 5, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Does a Great job!
on December 7, 2020
Posted by: JiffyA01
from Frisco Tx
[This review was collected as part of a promotion.] I bought this dishwasher 3 years ago and still runs great! The only issue with the black stainless steel, is that the the black color is actually some sort of sticker and you have to be careful or it may start peeling off. This can be seen in the photo on the left side of the handle, so not sure I would recommend the black. Otherwise, it's been a great dishwasher!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com