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Customer Reviews Collected from lg.com |
LG - SteamDishwasher 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.6
Rating breakdown 169 reviews
5 Stars
73
4 Stars
30
3 Stars
18
2 Stars
17
1 Star
31
67%of customers recommend this product.
(
103 out of
154)
Customer Reviews for LG - SteamDishwasher 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
2
Poor Quality Racks Rust
on June 18, 2021
Posted by: John BC
from Chicago, IL
This dishwasher cleans dishes very well and is quiet. Glasses and plates all come out looking great. Unfortunately, the racks are of very poor quality. The adjustable portions don't stay in place and fall over. Occasionally this breaks or chips glasses. The rotating sprayer on the underside of the top rack falls off periodically. Maybe once a month we will open the dishwasher to find it resting on clean plates underneath. The bigger issue is rust. A few months ago I noticed the top rack was rusting in a few places. Now it is completely rusted through in one spot and close in another. This dishwasher is about four years old. From reading other reviews, this is a known design flaw specific to LG. Unfortunately, it does not seem to be under warranty.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 20, 2021
Please contact LG Customer Support by private message via Facebook @LGUSSupport and use #VOC in your first message to our social media support team. The racks are warrantied for 5 years and may qualify for replacement. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane
Written by a customer while visiting lg.com
Posted by: Atul Bhardwaj
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Basket started rusting in second year, sprayer arm on top basket keeps falling after every wash, dishwasher soap lid doesn't open.
Pros: Style/Design
Quality
2
Features
3
Value
2
Response from lg.comBy JaNika Wiley, Social Media, September 22, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Rusted Rack and rollers
on November 14, 2022
Posted by: SBV24
from Arlington heights, IL
Dishwasher works great except for the rusted rack and rollers, that make it almost unusable. This seems to be a reoccurring problem with this roller.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy JaNika Wiley, Social Media, November 15, 2022
We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Rustimg racks
on January 14, 2024
Posted by: Rshep
from Indiana
Racks started to rust less than 2ry old, I've had dishwashers that were over 10yrs old and racks never rusted. Other customers have same issues, so there defective and should be replaced for free.
Quality
1
Features
3
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 24, 2024
Hello, no one likes when their appliances start to wear over the years. Let's get things taken care of and find a solution to your rusty racks. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We are here to support you. ~TammyJo
Written by a customer while visiting lg.com
Customer Rating
5
Incredibly Quiet, And Cleans Wine Glasses
on September 10, 2014
Posted by: BSStone
from Springfield, VA, USA
Unbelievably quiet operation -- we can barely hear it running sitting less than 10 feet away at our island seating. And no more washing wine glasses out by hand! The racks are adjustable, and can be configured to hold just about anything.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best Dishwasher out there
on January 23, 2015
Posted by: Anonymous
from Ocala, FL, USA
I have purchased two dishwasher this year. The first did not clean the dishes. The manufacturer give me a credit to purchase a new one after 6 tries to fix it, on the last visit they fixed it so it didn't work at all. I purchased the LG model and it is great. Cleans the dishes great. Very quite, works great.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Best dishwasher I ever had
on February 3, 2015
Posted by: venkat
from Richmond, VA, USA
It has more features than I would ever use. Super quiet.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Dishwasher
on April 24, 2015
Posted by: Ro25
from Long Island, New York, USA
This dishwasher cleans beautifully and is quiet. My only criticism is that the settings on the door are hard to read. It would be easier to read if they lit up. Other than that I just love this dishwasher.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com