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Customer Reviews Collected from epson.com |
Epson - Expression ET-2550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,130 reviews
5 Stars
661
4 Stars
237
3 Stars
102
2 Stars
50
1 Star
80
83%of customers recommend this product.
(
911 out of
1,097)
Customer Reviews for Epson - Expression ET-2550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
3
Was good until I changed WIFI network
on December 27, 2019
Posted by: Hawk1304
from Atlanta GA
This was good until I changed WIFI network (added Velop). Won't recognize this new network. Can't find help on this anywhere.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
5
Great Quality and affordability
on January 12, 2020
Posted by: Karuna
This customer did not provide a text review.
Written by a customer while visiting epson.com
Customer Rating
2
WIRELESS CONNECTION FAULTY AT BEST
on January 14, 2020
Posted by: frustrated user99
from Bellingham, WA
I bought this printer/scanner for home use. Like many all-in-one products, it definitely has more cons than pros. The wireless connection is awful and undependable. Most of the time (pretty much ALL of the time) the scanner cannot be "found" by our PC's or laptops. It has been very frustrating to utilize this printer.
No, I would not recommend this to a friend.
Quality
2
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Dont buy Junk!
on January 19, 2020
Posted by: Scooter88
from Plymouth MN
This is the worst printer I have ever owned. I wish I did not let my wife talk me into buying an eco friendly printer. The network connection is terrible. I don't know how many times I have had to reset Wi-Fi and the set up process is difficult. The print quality bad.
The ink is full but it barley prints black. I am glad we also have a regular printer to use.
The ink is full but it barley prints black. I am glad we also have a regular printer to use.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
4
Love the ink!
on January 20, 2020
Posted by: Artkids
from Union, Ky
I love the ink is on this printer! It makes my printing much more economical! It was easy to set up and technical support was available when I had questions. The only downside was it doesn’t print borderless or two-sided. It’s about time someone came up with a printer you can actually afford to use.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Way to much paper
on January 22, 2020
Posted by: noner
from LA
When you get a new computer and printer, the first thing you want is to see if they work. Epson makes you fill out all this paper work before you see if it does work, this is maddling. This is a a big mistake they should fix.
No, I would not recommend this to a friend.
Quality
4
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Great print and great features!
on January 24, 2020
Posted by: Gunna
from Dixfield, ME
There is not one thing that i do not like on my Epson!! Great Printer!!!!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Some great features, but . . .
on January 26, 2020
Posted by: FCBB
from Seattle
There are a number of things to really like about this printer. It generally prints quickly, the quality of the printing is very good (both in black-and-white and in color), the eco-tank feature is vastly superior to ink cartridges—both in convenience and in ink replacement cost savings, and it prints a lot of pages before ink needs to be replaced. Also, the scanning feature works pretty well, albeit not as quickly as one would like.
However, there are two things about this printer that have been very frustrating. The first and biggest one is that the printer frequently and for no apparent reason stops responding to any devices sending it print jobs wirelessly. The only way to fix this when it happens is to unplug the device for 30 seconds, plug it back in, and wait for it to reconnect to my home WiFi system. I have a home WiFi system that works well throughout my house—including with multiple TVs and a Pelaton bike that are both much farther away from my router than this printer is. This happens multiple times every week, sometimes in the middle of two consecutive print jobs. It makes no sense and is a very inconvenient quirk.
The second main thing that I dislike about this printer relates to refilling it with ink. When you refill any ink well with its color of ink, the printer is unable to recognize that the ink well is full again. The printer indicates how much ink of any color is remaining based on the number of pages you have printed since originally filling the ink wells. But the different colors of ink do not get consumed at the same rate. The black ink, which gets used the most, typically gets used up more quickly. Because the printer cannot actually detect how much ink of any color is remaining in the printer, you end up with a very inaccurate indication by the printer of how much ink remains of each color. This requires you to manually reset the printer “memory” so that it shows a full tank of ink. The manual reset is confusing to do, AND, when you reset the ink level for one color, the printer automatically resets the level for ALL colors. Add to this that the individual ink wells—which you are supposed to be able to look at to see how low the ink supply is getting—are minimally transparent, and this makes it extremely difficult to determine how much ink you have left of any color through even a visual inspection.
No, I would not recommend this to a friend.
Quality
3
Value
4
Written by a customer while visiting epson.com