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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
4
Good printer but not user friendly.
on January 8, 2019
Posted by: Serfgranny
from Northern CA
I have a love/hate relationship with this printer. It is not user friendly in many ways. When I want to change settings it will not comply or it will change and then not go back to default. Hard to see this very small screen with so much to have to read on it. But, it does print beautifully and the ink savings are tremendous so I will keep it for now.
I would recommend this to a friend!
Quality
3
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Great
on January 8, 2019
Posted by: Pookie
from Charlotte, N.C.
I bought a three months ago and had to send back due to a mal function
I would recommend this to a friend!
Quality
4
Value
4
Response from epson.comBy Marina, CIJ, January 28, 2019
Hi, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Set up instructions
on January 8, 2019
Posted by: Bonnie G
from Belleriver Ontario
help on set up
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Nice printer
on January 8, 2019
Posted by: Printer q
from Athens, Alabama
I am pleased with my purchase
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
Easy Setup and Useful Functions
on January 8, 2019
Posted by: Mississauga Michael
Bought this about an hour ago to replace an HP 7520 that failed after 4 years of dutiful service. Chose Epson b/c of the Supertank feature foremost, but for both the document feeder and 100 sheet capacity paper holder - both great features for the price point. Setup was super easy, wifi worked superbly from the start, and even the email print feature worked first time like a charm (my son was on a bus and sent a test page from his phone and it worked perfectly). Some of the instructions about remote print and email print are not very intuitive and the online resources (even YouTube) are not very clear . . . also, registering your device for warranty is not intuitive and is separate from registering your device for Epson Connect.I also like the control features over who can print and who can print by email . . . still cannot figure out the "remote" print feature and not alot of help with this on the documentation or online. Only question is . . . why include a CD in the package . . . how has CD's on their computers / tablets / devices these days ??? LCD screen could be a bit bigger, but it is workable.
Time will tell if the print quality is there, the wifi and functionality is reliable and most importantly if I see the 80% reduction in cost per page printed.
The ONE MISLEADING thing that really riles me up with marketers everyone (and Epson is no exception) is that the box states that the printer includes enough ink for 14,000 pages B&W AND(or was that OR) 11,200 pages of colour print . . . what they FAIL to tell you is that they included 2 sets of ink bottles with your initial purchase. When companies do this, it really annoys me! It is VERY misleading as most consumers compare spec to spec based on the package and you would be SOLD into believing that this printer deliver twice the printing and ink efficiency (ergo 1/2 the cost) of competitors. This is simply NOT true . . . and you won;t see this in the retailer spec sheet of "what is included in the box".
Epson would have gotten a 5* rating from me (to this point) if it weren't for their "sneaky" marketing tactics . . . buyer beware of the facts!
Written by a customer while visiting epson.com
Customer Rating
3
Like the tanks is the best thing.
on January 10, 2019
Posted by: Georgeo
from L.A
Had to replace my first one bc of streeks. Also very slow. also always having to reset the features & settings. Tiresome in authorizing the updates. Always updating????
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Marina, CIJ, January 28, 2019
Dear Georgeo, we appreciate your business and are sorry you are not completely satisfied with your purchase. Note that Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes, and to ensure your printer functions as designed. Your Epson ET-4750 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Easy install/overall great operation
on January 10, 2019
Posted by: EZRider
from SanDiego, Ca
Have had unit for more than one month and operation has been flawless!
My only complaint is small LCD interactive display. Display works fine, but at my age it is hard to see from more than 12 inches away....No more ink cartridges-GREAT!!!!
My only complaint is small LCD interactive display. Display works fine, but at my age it is hard to see from more than 12 inches away....No more ink cartridges-GREAT!!!!
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
5
Great Printer!
on January 11, 2019
Posted by: WillieM
from Columbia, TN
This printer has been a beast printing for the last few months! We struggled with the initial purchase price, but it has SAVED us money from what we would have spent on cartridges! The print quality is excellent and we are thrilled with this product.
Thank You!!
Thank You!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com