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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
3
Missing Function / Operation Challenge
on May 16, 2019
Posted by: Zaruby
The printer does not have a port for a thumb drive to which you can directly save a scanned document. For something so simple, I don't know why this was omitted versus prior Epson printer models. Second, then, using the event manager software is NOT straight forward. There is no instruction on how to use this optimally and it is not intuitive. These two issues make this printer much less user-friendly.
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Bobby D., Epson, May 17, 2019
Hello Zaruby, we appreciate your time in sharing your experience with your Epson WorkForce ET-4750 EcoTank printer. If you have questions or need assistance with another model that better fits your needs, our Epson Support Team is available to help and can be reached at (562) 276-4382. We greatly appreciate your business, and we hope you have a wonderful day.
Sincerely,
Bobby D. — The Epson Team.
Sincerely,
Bobby D. — The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Compact printer
on May 16, 2019
Posted by: CaptCliff
from Seattle
Fits nicely on my desk; great WiFi connection for printing for the whole family. I like the feature of the ink tanks are refillable. However, the software interface for scanning is a little wonky. Plus the colors are NOT bright/vivid compared to my former printer, HP Office Jet 8600 that only had 3 ink cartridges versus 4 ink tanks for the Epson.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
3
OK printer
on May 20, 2019
Posted by: scottr
from new jersey
I bought this about a month ago. The scan is always jamming so constantly un jamming and trying to rescan. Print function is good and so is copy function I don't use fax cause no one uses faxes anymore. I like the tank and that is main reason I bought this printer. If they could fix the scan function so it doesn't jam all the time it would a good printer for home. DO NOT BUY FOR OFFICE.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi Scottr, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Fast printing
on May 21, 2019
Posted by: Bart5
from NY
I've had this model for about a month after my ET-4500 wouldn't print colors correctly any more. This ET-4750 is a fast b/w printer. If you're looking for it to do a great job on printing color pictures, I think you'll be disappointed. The scan software is very basic & clunky
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi Bart5, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Costly for What you Get
on May 21, 2019
Posted by: 22alu2u2
from Houston, Texas
The printer does not work better than my last Epson, and costs a lot more.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi 22alu2u2, we appreciate your business and welcome the opportunity to assist you. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: Monday – Friday 6am – 8pm (PT), Saturday 7am – 4pm (PT). We look forward to your call. Regards, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Not as good as expected.
on May 26, 2019
Posted by: Ernietwotoes
from NC
I bought this to replace an HP printer that was draining me of ink and money. I do like it overall but wish that the color quality for color photos was better (prints are dull). Also, I have to remove the paper from the tray and reinsert because it will say there is none...frustrating.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
3
Love the Supertank!
on May 26, 2019
Posted by: Kaysey
from Iowa
We are loving the large storage capacity of the ink tanks! Saves money; saves time! This printer is also very fast. I don't like the small screen, however. It makes it very difficult to make selections and find what you are looking for. Neither do I like the fact that you cannot scan two sided copies. This makes it difficult to collate two sided documents to be emailed in the correct sequence.
No, I would not recommend this to a friend.
Quality
4
Value
4
Response from epson.comBy Bobby D., Epson, May 28, 2019
Hi Kaysey, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you.
Regards,
Bobby D. – The Epson Team
Regards,
Bobby D. – The Epson Team
Written by a customer while visiting epson.com
Customer Rating
3
Good value but the scanner software is weak
on June 8, 2019
Posted by: freej2k
from los angeles
The printer works great. The scanning software, however, is terrible. It's confusing (why do I have to preview before scan?). And doesn't scan multiple pages??? Maybe there is a way to do it, but I haven't found it.
I would recommend this to a friend!
Quality
4
Value
4
Response from epson.comBy Patrick, Epson, June 10, 2019
Hello freej2k, Epson provides useful information on how to choose the best scan settings in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4750/s/SPT_C11CG19201#manuals. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com