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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
3
GREAT FEATURE WITH INK BUT NOT WITH PRINTING SETTING
on June 8, 2019
Posted by: Mackey
from Milpitas, CA
I bought this because of the ink, but it's not convenience for printing a file with mix paper size legal and 8.5x11. either you set it to 8.5x11 or legal only. when printing legal size it prints very slow compare to regular paper size. and if your document have set a password protect you can't print it over air print wireless, you have to manually unprotect the document then you can print. you have to do many step to be able to print. (:
No, I would not recommend this to a friend.
Quality
3
Value
2
Response from epson.comBy Patrick, Epson, June 13, 2019
Hi Mackey, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Not bad, kinda average at best
on June 12, 2019
Posted by: Ed W
from Alpharetta, GA.
I bought this mainly for the ink savings for a home office with avg 25 pages a day. It’s not bad and I definitely like the air print capabilities with my iPhone and iPad...that was a bonus. However, the machine’s LED screen to too small, it needs a second paper tray capability for legal, and the manual is very poorly written. I bought this a the recommendation of Kim Kamado, so I’m disappointed that she would endorse this machine. For the price it seems to be cheaply made. Only time will tell if it holds up.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, June 17, 2019
Hi Ed W, thank you for taking the time to write a review of your new Epson printer. We appreciate your business, and value your feedback. Your ET-4750 includes free technical support for the life of your product, so if you’d like help, feel free to contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Kind Regards, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Scanning sucks
on June 16, 2019
Posted by: debbiew
I bought this printer because I needed to scan my time sheets for work. I have not been able to scan since I bought it. I am on a private network and it won't bring up any of the computers on the network for me to use. This printer has been not worth the money I paid for it.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from epson.comBy Patrick, Epson, June 19, 2019
Hello debbiew, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-4750 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We’re here to help. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
It should be simpler to scan
on June 17, 2019
Posted by: Ouellette929
from Madison, WI
I am no tech wiz, but I've never had a problem doing wireless printing until this printer. Install this, install that, can't connect to your printer... is there tech support? I've had to hard wire this printer and I'm embarrassed for Epson that they have made it so hard for me to scan wireless.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, June 19, 2019
Hello Ouellette929, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your ET-4750 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We’re here to help. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
somewhat dissaponted
on June 20, 2019
Posted by: Joe55
from Florida
I have small business and bought this product to support my needs however I am disappointed in the color it produces and the scanner.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from epson.comBy Patrick, Epson, July 8, 2019
Hello Joe55, you can find product information, including FAQs and recommended settings for printing photos, in the product User’s Guide at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-4750/s/SPT_C11CG19201#manuals.
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team. "
If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team. "
Written by a customer while visiting epson.com
Customer Rating
3
not sure
on June 23, 2019
Posted by: Kiki M
from minnesota
Registering my product sent me to a prompt to write a review. I can only write a review about the set-up process because the printer is new. The set-up process was quite simple with the exception of registering the product online. I had to put in the serial number and it is on the BOTTOM of the printer. Accessing the bottom of the printer to get a serial number after I have filled the ink compartments is a process not thought through. Hopefully they put all their brain power to making a great printer and just missed this one thing!
I would recommend this to a friend!
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, July 8, 2019
Hi Kiki, we're sorry for the disappointing experience you've encountered with your Epson printer. Your ET-4750 includes free technical support for the life of your product. Please give us the opportunity to assist you by calling our Epson Advanced Support Team. We can be reached at 1-800-241-5794; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We're here to help. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
NOT Happy
on June 26, 2019
Posted by: frustrated alaskan
from Eagle River AK
We have not had this printer long...worked great...could easily print from phone and computers...it didn't last long. Now it prints half sheets and well not connect and acts like its printing but won't. not happy....frustrated...just trying to bring a single sheet...wasting my time.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, July 9, 2019
Hi frustrated, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
smaller
on June 26, 2019
Posted by: toni 531
from florida
Bought this two weeks ago . Ink seems to go fast . I have not printed 11,000 pages Price if ink is not so cheap Epson Im so disappointed. I have purchased Epson products for over 50 years . this one just not there .
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Patrick, Epson, July 9, 2019
Hi Toni531, we are sorry you are disappointed with your Epson printer. Your ET-4750 includes free technical support for the life of your product. Our Epson Support Team may be able to help you customize your settings for a more efficient performance. Please contact us at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We look forward to your call. Regards, Patrick – The Epson Team.
Written by a customer while visiting epson.com