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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
1
Bad connection over wi-fi
on November 29, 2019
Posted by: Mr Disappointed
from Miami, Fl
We bought it about 3-4 months ago and we are willing to return this item, but because we've been having a lot of work we couldn't focus in doing it,
The problem we experience is that while we are connected (via wifi) to the main rotuer we have no problem, but when we try to connect to a repeater (connected via cable to the main) the printer cannot connect!, we had an old and smaller Epson before (L355) AND THAT ONE WORKED PERFECTLY! we wanted to upgrade with a better on but we have this problem, WE CANNOT CONNECT WITH THE REPEATER, we have more than one PC that used to use this router and the technician said that the printer has an issue with the repeaters, the printer is connected via wifi to the main router (as the L355) the very same config but this ET4750 has the issue.
The problem we experience is that while we are connected (via wifi) to the main rotuer we have no problem, but when we try to connect to a repeater (connected via cable to the main) the printer cannot connect!, we had an old and smaller Epson before (L355) AND THAT ONE WORKED PERFECTLY! we wanted to upgrade with a better on but we have this problem, WE CANNOT CONNECT WITH THE REPEATER, we have more than one PC that used to use this router and the technician said that the printer has an issue with the repeaters, the printer is connected via wifi to the main router (as the L355) the very same config but this ET4750 has the issue.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, December 2, 2019
Hi Mr Disappointed, we're sorry for the frustrating experience that you've encountered with your Epson printer. We appreciate your business, and we're here to help. Your ET-4750 includes free lifetime technical support. Please reach out to our Epson Advanced Support Team for assistance at 1-800-241-5794; Hours: Monday – Friday, 6 am – 8 pm PT. Thank you for your patience, and we look forward to your call.
Regards,
Bobby - The Epson Team
Regards,
Bobby - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
5
WOW, What a great machine
on November 30, 2019
Posted by: Jay dee
from California
We had a Canon all in one which is a great machine as well. We print a lot and the ink is expensive. With this new Epson, I can tell that we will save some money. It does a great job and we are pleased so far.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Fantastic Printer
on December 2, 2019
Posted by: mercury3298
from Wyoming
I'm so happy that I chose the ET-4750 this Epson printer is such a fantastic printer the quality is great the amount of paper is hold is incredible and the way the ink tanks are filled is really nice and clean very nice couldn't go wrong purchasing this unit.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
paper does not feed well
on December 4, 2019
Posted by: KenA
from Colorado
major headache when it comes to paper feeding. Constant failure.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, December 9, 2019
Hello KenA, we understand your frustration, and we're here to help. Epson provides information to help you troubleshoot paper feed problems in the User's Guide at https://files.support.epson.com/docid/cpd5/cpd53997.pdf. Refer to the "Solving Paper Problems" section on page 251. Your ET-4750 also comes with a 1-year Limited Warranty and free lifetime technical support. If you'd like to speak with someone from Epson Support, please call (562)276-4382. Hours: Monday – Friday 6 am – 8 pm (PT), Saturday 7 am – 4 pm (PT). Thank you for your patience.
Sincerely,
Bobby - The Epson Team
Sincerely,
Bobby - The Epson Team
Written by a customer while visiting epson.com
Customer Rating
5
Easy setup!
on December 4, 2019
Posted by: TheWoodmeister
from Bellport,NY
I just purchased and installed this all in one printer. This is my third Epson printer and I am liking the ink tank concept. I hope I feel the same a year from now. We were in need of fax capability and also wanted to replace a very old HP Scanjet scanner, so the all in one was the perfect solution. Having a copy machine capability is also a big plus.
I would recommend this to a friend!
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Love the ink tanks-easy to use and last a Long time.
on December 14, 2019
Posted by: Carol71
from The Villages, Florida
We have had this printer almost six months and have printed approximately 5000 sheets. Just recharged the ink tanks. I would recommend this printer to anyone.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
4
great for ink usage but
on December 16, 2019
Posted by: bill711
from chitown
there is an annoying feature of the print output...
when selecting standard printing there is an occasional output line skipped.
when selecting standard printing there is an occasional output line skipped.
Written by a customer while visiting epson.com
Customer Rating
3
Where are the sharp images?
on December 17, 2019
Posted by: Magno moto
from Phoenix, AZ
So far, the basic text printing is acceptable. However, I am afraid to go forward with color enhanced pictures and images because of concerns with sharpness, clarity and color correctness.
Quality
3
Value
3
Response from epson.comBy Bobby, Epson, December 20, 2019
Hi Magno moto, thank you for your business, and we appreciate your feedback. Your ET-4750 comes with free lifetime technical support. If you'd like help with optimizing your print settings for photos and images, please call Epson Advanced Support at 1-800-241-5794; Hours: Monday - Friday, 7 am - 5 pm (PT). We're here to help.
Sincerely,
Bobby - The Epson Team
Sincerely,
Bobby - The Epson Team
Written by a customer while visiting epson.com