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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
2
Good concept, bad printer
on November 14, 2016
Posted by: Jessicasummers
from Phoenix, AZ, United States
I love the concept of this printer and it is so easy to refill and prints fast. However, it doesn't like to work nearly 80% of the time. I have it connected to my network but the printer just won't print or scan. I have to try 3-5 times to print something before it will finally print it. It will just keep failing and I have to go into the job queue and restart the job over and over again until it finally prints. It does the same thing with scanning. My laptop pops up on the scanning option so I know it's there, but as soon as I go to scan to computer, it errors out saying computer in use. The interface is not user friendly. You have to scroll through different options and it's very difficult to get to what you want. None of the troubleshooting tips I found have stopped the problems I am having with this printer.
No, I would not recommend this to a friend.
Quality
2
Value
3
Written by a customer while visiting epson.com
Customer Rating
1
We are not always buying ink!
on December 22, 2016
Posted by: Designer5
from Reno, NV, United States
Although we are not always buying ink, the print quality is less than adequate for presentations. Its clunky and loud when printing. When switching from print to scan to copy you have to make 3-4 steps! Time consuming. Also don't even think about putting card stock; for example binder tab labels in the machine. The printer will not take it.
We won't be purchasing another and will probably be returning.
We won't be purchasing another and will probably be returning.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
2
NOT for a busy workplace, do not get if you need speed
on February 28, 2018
Posted by: Thistlebritches
from Washington State
I've had this printer for 2 weeks now. The only thing I love about it is the EcoTank part and the ink. That's it. The spooling takes for*ever* (started printing finance charge invoices 10 minutes ago, 2 copies each) and it's completed 7 invoices thus far. I may switch printers tomorrow when we have to do statements or my staff will be here all night and into the weekend waiting for it. If I choose "print direct to printer", instead of spooling, it takes 15-30+ seconds before it allows program use.
Scanning platform is not user-friendly. Will not allow to edit file name until saved, then have to search for it and rename.
Copy quality is not sharp. I will be pawning this off onto the next work station we put in.
Scanning platform is not user-friendly. Will not allow to edit file name until saved, then have to search for it and rename.
Copy quality is not sharp. I will be pawning this off onto the next work station we put in.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
5
Installation
on October 11, 2015
Posted by: WALT
from Annapolis, MD
Installing on a Mac was trying, but sucessful. Took some time but was worth it in the end.
Love the Epson design and ink cpacity. It's about time.
Love the Epson design and ink cpacity. It's about time.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
easy install
on November 6, 2015
Posted by: Testarosa
from Albuqueque NM
entire process took about an hour, no glitches, test print is super. this was a good choice!
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
worth every penny
on January 20, 2016
Posted by: mkg
from chicago
worth every penny. epson 4550 is actually a replacement of my epson workforce 310 that served me for 7 years... epson 4550 is very easy to set up, the ink is incredible and worth every penny as cartridge ink are so expensive nowadays I can't afford no more...epson 4550 is an answer for what i need long time ago.. thanks epson engineers for creating this one///
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
EcoTank 4550 - Fast and Easy
on March 13, 2016
Posted by: Versalytics
I purchased the Epson EcoTank 4550 for several reasons. Though the price of this machine is a little more than others, the life cycle cost for printer ownership should be significantly less than cheaper printers with more expensive cartridges.
The printer is extremely light and easy to setup. The instructions are a "must read" to setup your printer successfully. Following the steps correctly will ensure that the printer is setup properly and appropriate software updates are installed.
I read some reviews prior to purchasing this printer and it seems that the greatest concern is "filling the tanks" with ink. It's easy to do and not at all messy - simply follow the directions and take the necessary precautions should a spill occur.
I was a little surprised that it took almost all of 20 minutes to charge the ink but otherwise the installation was flawless.
Note that the printer comes with an initial ink charge and a bonus bottle for each color as well. Note that the ink has an expiration date. For my printer, the date was 07-2018.
If the current supply lasts at least year, it's best to wait and see how long the current supply lasts before purchasing more.
I recommend downloading the software drivers over the internet to ensure you receive the latest version.
Also, after installation was complete, the "system" performed a firmware check and update as well.
Overall, the installation process was really quite simple, though not necessarily fast. The results are worth the wait and ultimately the "Congratulations, you have successfully installed your new printer" page printed.
Another feature that drew me to purchase this printer is the WiFi Direct connection that enables me to print from my iPad, iPhone, and other devices.
Print resolution and quality is more than sufficient for my purposes. Overall, I'm quite pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
Not good at all so far.
on May 14, 2017
Posted by: Cryocide89
from Vaughan, ON, Canada
Very nice looking printer, but looks only get it so far. Literally bought this printer three days ago, finally set it up today. Printed the test page, and instead it printed out about 8 blank pages. Then a minute later it printed the test. Tried printing a document several times, with and without the double-sided feature and it always spits out annoying amounts of blank pages, and then jams. Not happy at all so far, will probably return it within the next week.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com