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Customer Reviews Collected from epson.com |
Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Average Customer Rating:
4.2
Rating breakdown 1,819 reviews
5 Stars
1,093
4 Stars
358
3 Stars
157
2 Stars
87
1 Star
124
83%of customers recommend this product.
(
1,439 out of
1,742)
Customer Reviews for Epson - WorkForce ET-4550 EcoTank Wireless All-In-One Printer - Black
Customer Rating
2
Nice Printer, Poor Set-up
on December 8, 2018
Posted by: ProfessorRob
from Houston, TX
I bought as a Christmas present for my wife. The set-up routine did not catch the wifi connection. I suggest use manual set up only. Poor set-up routine.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Bad Paper Tray
on May 15, 2019
Posted by: General Lee
from Dallas TX
Don't like how the paper tray build because it keep say paper jam because the whole stack keep slide back and not stay in front!!!!
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting epson.com
Customer Rating
1
A struggle to print ANYTHING
on May 19, 2019
Posted by: EpsonIsntVeryGood
from New Jersey
Bought this to replace another BROKEN Epson printer just for this one to refuse to print anything and on my computer is just says printer is in an error state. I did clear the print requests but no, it still will not print.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi EpsonIsntVeryGood, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Terrible
on May 20, 2019
Posted by: User X
from Massachusetts
I had always had good results with Epson printers; this was my fifth one and I was looking forward to it working reliably like the others. Instead it was several weeks of frustration- it wouldn’t connect wirelessly, it would’t scan, I never got so far as testing the fax. I spent hours on the phone with tech support, downloading manuals, reinstalling driver software, and finally gave up. I returned it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi User X, we're sorry to hear you were not satisfied with your Epson ET-4750 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Paper getting stuck as soon as you print something
on May 21, 2019
Posted by: Narsing
from Plano, TX
I bought this 3 months ago and set it up but it is not working yet. First page gets stuck and job fails
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, May 22, 2019
Hi Narsing, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
4
Quality printing
on May 26, 2019
Posted by: awilliam
I was unable to download Epson program to scan.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Hate It!
on June 20, 2019
Posted by: GDL8
from Mansfield TX
I love the ideal of the Eco Tank but the paper tray is HORRIBLE because the paper keep slide off so I have to push the paper back in!
The scanner is HORRIBLE too because it can't scan both side and it is much smaller and I have a hard time to push in and pull out over and over just to get it to recognized there paper to be scan!!!
The scanner is HORRIBLE too because it can't scan both side and it is much smaller and I have a hard time to push in and pull out over and over just to get it to recognized there paper to be scan!!!
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from epson.comBy Patrick, Epson, July 8, 2019
Hi GDL8, thank you for sharing your experience. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Broke after a month
on July 5, 2019
Posted by: RichD
from Toms River NJ
ADF jams and printer no longer works
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, July 9, 2019
Hi RichD, we are sorry to hear that you are having issues with your Epson printer. Your ET-4750 includes a 2-Year Limited Warranty when registered, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com