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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
3
Have to continuously restart
on September 14, 2018
Posted by: ddotyjr
from Huntington Beach, CA
The printer prints great quality pictures and the scanner works great as well. The problem is the connection with my Windows 10 PC keeps getting lost and I have to restart the printer to get it back.
No, I would not recommend this to a friend.
Quality
5
Value
3
Response from epson.comBy Marina, CIJ, September 17, 2018
Hi ddotyjr, we appreciate your business and welcome the opportunity to assist you. Your XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Meh!
on September 16, 2018
Posted by: Ed37
from Buzzards Bay, MA
It does print, so that's a plus. I am not however, impressed by the construction of this machine. Everything is plastic, and thin plastic at that. The paper tray holds maybe 20-25 sheets of paper, so don't plan on printing anything long! It's set up for European size paper so you have to change the settings to get it to finally agree to accept 8.5 x 11.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Marina, CIJ, September 17, 2018
Hi Ed37, thank you for sharing your experience. The Epson XP-830 includes a paper tray that can hold 100 sheets of plain paper. Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Once again, thank you. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
uses same ink as my other printer
on September 18, 2018
Posted by: martin a
from shawnee ok.
I bought this printer , it replaces a printer I have had for many years.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Frustrating
on September 20, 2018
Posted by: Jackie 7
from Michigan
Can't print what I want to print, it only wants to print what it wants to print.
Can't even print my checking to check my record without staying on line.
No instructions, it has frustrating since I got it.
Can't even print my checking to check my record without staying on line.
No instructions, it has frustrating since I got it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, CIJ, September 21, 2018
Dear Jackie 7, we're sorry for the disappointing experience you've encountered with your Epson printer. Your XP-830 includes free technical support for the life of your product. You can find the online User's Guide here: https://files.support.epson.com/docid/cpd4/cpd42851.pdf For further assistance, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Honestly, the speed, quality and color life is exceptional.
on September 21, 2018
Posted by: bipolarsuxs
I bought it, I like it, it broke, they RMA'ed it, we're good again.
Thank you
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
Good but will not print if ink is even close to low.
on September 22, 2018
Posted by: BarkerBunch2005
from NC
I loved everything about this printer until my ink started getting low. The printer will not allow you to print anything at all if any of the cartridges are anywhere close to low. I wanted to print in black and white and since one of the color cartridges was low, I couldn't print anything at all. Ridiculous!
No, I would not recommend this to a friend.
Quality
5
Value
4
Response from epson.comBy Eddie, CIJ, September 24, 2018
Hello BarkerBunch2005, Epson printers contain a permanent print head that needs to be charged with all colors to work to keep the print head charged, preventing air bubbles from entering. Air bubbles can damage the print head. Even when you are printing black text only. If we can help you with anything else, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6 am – 8 pm PT; Saturday, 7 am – 4 pm PT. Sincerely, Eddie – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Easy set up!
on September 24, 2018
Posted by: Kathy L
from Florida
I bought this a year ago and finally connected it to my new computer. Looking forward to using it.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Amazing product
on September 25, 2018
Posted by: Nene525
from Maryland
Very user friendly! I enjoy printing documents from my phone... even when I’m away from home. I love the look of it too!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com