epson.com Customer Reviews Collected from epson.com
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product. 
(
1,774 out of 2,259
)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
4 out of 5
4
My second printer of this type
on November 3, 2018
Posted by: Clerk18
from Wisconsin
haven't had it that long but so far I am happy with its preformance. I am still getting use to all the new bells & whistles. Like the first one of this type that I had so well which is reason I stuck with this model. Hope to get many years of service.
I would recommend this to a friend!
Quality
4 out of 5
4
Value
4 out of 5
4
Response from epson.comBy MarinaCIJNovember 5, 2018
Hi Clerk18, thank you for taking the time to write a review of your new Epson printer. We hope you enjoy using your XP-830 all-in one-printer. Have a great day! Best, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Satisfied customer!
on November 4, 2018
Posted by: ValorieP
from Dayton, OH
I'm late providing this feedback; but, it's actually better because I've had more opportunities to use it. I had a previous Epson printer and wanted another one when the old one wouldn't work (it wouldn't recognize new ink cartridges when loaded). This model has a much smaller paper tray than my previous model; but, it prints on both sides, which my other model didn't. I'm a mostly satisfied customer and recommend this printer if you're looking for a good one.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from epson.comBy BrandonCIJNovember 5, 2018
Hi ValorieP, thank you for this five-star review of your Epson XP-830 all-in-one printer. We appreciate you recommending Epson and hope you have a wonderful day! Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
LOVE this Printer!
on November 4, 2018
Posted by: Rudedog
from Austin, TX
I'm happy to say I own a great user friendly printer. I print mockups for clients and myself so it's a nice way to get prints quickly. I haven't used the photo paper settings but what I do use I'm extremely happy with. My wife uses it from time to time and loves the simplicity of it. I would highly recommend this for a home business.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from epson.comBy BrandonCIJNovember 5, 2018
Hi Rudedog, thank you for this five-star review of your Epson printer. We are glad to hear you are happy with your new Epson XP-830. Thanks for the recommendation! Best, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Amazed
on November 4, 2018
Posted by: L Jacobs
from Savannah, GA
Just unpacked and installed my XP-830, this is very light weight, small and amazed of all the features it has. Quick print and easy to understand. I like the WiFi easy installment. No projects yet, but I sure do look forward to getting started. Thank you
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from epson.comBy BrandonCIJNovember 5, 2018
Hello L Jacobs, thank you for the five-star review of you XP-830. We hope you enjoy using your Epson printer! Best Wishes, Brandon — The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Awesome printer
on November 4, 2018
Posted by: T Rex
from Denver, PA
I really like the way the design of the whole unit is laid out. The DPI of the scanner is awesome. It works great.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from epson.comBy BrandonCIJNovember 5, 2018
Hi T Rex, thank you for this five-star review of your new Epson XP-830. We appreciate your business, and value your feedback. Have a great day! Best, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5 out of 5
5
Had features I wanted
on November 14, 2018
Posted by: Micknd
from Bismarck, ND
I bought the printer about a month ago. The first set-up didn't work that well and on-line support didn't resolve the issues, e.g., scan didn't work. I uninstalled and re-installed. All appears to be working, but it would be helpful to add a fax test to verify installation.
I would recommend this to a friend!
Quality
5 out of 5
5
Value
5 out of 5
5
Response from epson.comBy BrandonCIJNovember 14, 2018
Hi Micknd, thank you for this positive review of your new Epson printer. Your XP-830 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. If you ever need assistance, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Have a nice day! Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1 out of 5
1
Terrible connection issues
on November 14, 2018
Posted by: jumbomic
from columbus, oh
I cannot keep this printer findable. In order to print I need to turn it off and turn it back on again. I've read many others have the same issue. Do not buy this
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
1 out of 5
1
Response from epson.comBy BrandonCIJNovember 14, 2018
Hi jumbomic, we are sorry to hear that you are having issues with your Epson printer. Your XP-830 includes technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2 out of 5
2
Not satisfied
on November 14, 2018
Posted by: milbrimar
from Portland, oregon
Bought this printer 7 months ago and for the past 3 months I have had connectivity issues. The printer drops off wireless and forces me to reboot my router almost every other time I want to print something. Very disappointed...
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Value
2 out of 5
2
Response from epson.comBy QuinnCIJNovember 15, 2018
Hi milbrimar, we are sorry to hear that you are having connectivity issues with your Epson printer. Your XP-830 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Quinn – The Epson Team.
Written by a customer while visiting epson.com
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