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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
2
Frustrating: Not intuitive: Probably wont buy another
on January 26, 2019
Posted by: buyacanoninstead
from saint louis
This thing has too many moving parts literally and figuratively. For instance I just updated the firmware and now it doesn't recognize the ink cartridges. Buy a cannon..you wont have to deal with this BS.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting epson.com
Customer Rating
3
Challenges
on January 26, 2019
Posted by: Ozzie47
from Saskatoon, SK
Attempting to connect to the internet through WIFI has been challenging as I use both 2G & 5G. Keeps asking me to contact the Administrator?
I would recommend this to a friend!
Quality
4
Value
3
Written by a customer while visiting epson.com
Customer Rating
4
Great Printer
on January 28, 2019
Posted by: Bitsy
from Philadelphia
Great All in one printer. However, I found it hard to connect to my network and I can't find the 64 bit update. I thought I had downloaded it, but it didn't download.
I would recommend this to a friend!
Quality
4
Value
3
Written by a customer while visiting epson.com
Customer Rating
3
Great features but
on January 30, 2019
Posted by: Alvin46
from OKC OK
When I purchased this I thought it would be a great replacement for my Epson RX580. Two issues are on-line user guide is not friiendly and lack of scanning to a pdf file.which was in the old scanning software.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting epson.com
Customer Rating
1
Worst Printer Ever Purchased
on February 1, 2019
Posted by: Marso
from Hawaii
EPSON XP-830 EXPRESSION PREMIUM
Cheaply made construction. Movable parts do not fit well. Usage is not intuitive.
Cheaply made construction. Movable parts do not fit well. Usage is not intuitive.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, CIJ, February 7, 2019
Hi Marso, we appreciate your business and welcome the opportunity to assist you. If you're facing a specific issue, our Epson Support Team would be happy to help and can be reached at (562) 276-4382. Hours: Monday – Friday 6am – 8pm (PT), Saturday 7am – 4pm (PT). We look forward to your call. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Prints great photos and documents
on February 4, 2019
Posted by: RSKInc
from Hawaii
I purchased this printer over a year ago and it’s the best all in one that I’ve ever owned.
Consistently good print outs and very reliable.
Consistently good print outs and very reliable.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
3
frustration
on February 6, 2019
Posted by: frose
from oregon
I have had a lot of problems getting printer and scanning functions to consistently work correctly.
Written by a customer while visiting epson.com
Customer Rating
3
Very capable, but structurally flimsy
on February 9, 2019
Posted by: betaneptune
from Somerset, NJ
Pros: Wi-fi set-up relatively easy. Slight pain typing in the Wi-Fi address, as it uses telephone typing. Can print directly to fax! You don't need to print first and then feed the print into the machine. Scan quality pretty good. Text is fine, though CR gave that only a "good" rating. Much faster and quieter than my last printer, a Canon Pixma 922. Smaller and lighter than my old Canon. Cons: Structurally quite flimsy, maybe in part the cause of its relative flimsiness. Cartridge snap-in not solid like in my old Canon. No lights on the cartridge to indicate proper insertion and how much ink is left. Paper trays are quite cramped. I like the Canon better in this respect. Plus you have to tap a button on the display just to put in the output tray back in.
I said No for recommending the printer, but you need a Maybe button, which is what I would have selected.
No, I would not recommend this to a friend.
Quality
3
Value
4
Written by a customer while visiting epson.com