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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
1
Can't print without ALL ink cartridges full
on June 13, 2019
Posted by: 3peasinapod
I can't believe that you can't print unless all the ink cartridges have ink remaining. Just ran out of black and can't use just photoblack or change color of document to print only in color. Useless.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Patrick, Epson, June 17, 2019
Hi 3peasinapod, Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the print head charged, preventing air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Doesn't let me print in a single color
on June 22, 2019
Posted by: Anonymous
from Isgsusgusgs
Even when I set the settings to print in monochrome with full ink, it keeps telling me to replace photo black when I don't even need to use color/photo ink.
No, I would not recommend this to a friend.
Quality
1
Value
3
Response from epson.comBy Patrick, Epson, July 9, 2019
Hello Epson Customer, Epson printers contain a permanent print head that needs to be charged with all colors to work. Even when you are printing black text only, a small amount of color ink is used to keep the print head charged, preventing air bubbles from entering. Air bubbles can damage the print head. If we can help you with anything else, please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
VERY VERY time consuming
on July 16, 2019
Posted by: Pumpkin
from Huntington beach, CA
Right now I am unable to scan from the Epson Screen. I can scan from my tablet, but I NEED to use the flaxbed
Quality
1
Value
4
Response from epson.comBy Patrick, Epson, July 18, 2019
Hello Pumpkin, we apologize for the disappointing experience you’ve encountered with your Epson printer. Your XP-830 includes free technical support for the life of your product. Please reach out to our Epson Support Team for assistance at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We’re here to help. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Sad Product
on September 16, 2019
Posted by: lykynz
Bought this printer a little over a year ago and nothing but problems with connectivity. Install. Uninstall. Rinse and repeat nearly a dozen times. What a hassle! Utterly hate this thing!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
4
ink cartridge
on October 3, 2015
Posted by: mike
from hartselle , al
ink cartridge supplies with unit leaked when installing. evey thing else went as avertised
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Easy set up
on November 11, 2015
Posted by: Dr. John
from Hackettstown, NJ
Setting up the XP-830 was a breeze. I followed the instructions exactly (very easy) and that was it, wireless connections done! I plan to use the direct USB connection too.
Very nice beginning and the print is beautiful for an inexpensive printer.
The printer seems to be exceeding my expectations.
Nice!
Dr. John
Very nice beginning and the print is beautiful for an inexpensive printer.
The printer seems to be exceeding my expectations.
Nice!
Dr. John
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
4
set-up
on November 12, 2015
Posted by: dottie
from OH
Was not easy to set up, but after about an hour and following prompts several times, I finally got it.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
5
Epson Printer
on November 12, 2015
Posted by: Mary Ann
from Mount Pleasant, WI
I will enjoy using the printer wireless with my laptop also.
I would recommend this to a friend!
Written by a customer while visiting epson.com