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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
1
Forced to purchase Epson Ink
on January 30, 2018
Posted by: Danburyarea
from Bethel, CT, United States
I'm outraged that I'm forced to purchase Epson ink for MY printer. I own the printer Epson should not force me to use their ink products.
No, I would not recommend this to a friend.
Quality
4
Value
1
Written by a customer while visiting epson.com
Customer Rating
5
Awesome Features
on February 2, 2018
Posted by: Diamond Jim
from Fort White, FL.
The printer is a very big upgrade from my previous printer.
I look froward to years of excellent printing. Thanks! Jim N.
I look froward to years of excellent printing. Thanks! Jim N.
I would recommend this to a friend!
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Worst printer on the face of the earth
on February 9, 2018
Posted by: nones
from Minneapolis, MN, USA
This printer leaks all over documents and DVD's can't really print anything without smudges on it. Terrible, terrible printer. Did I say TERRIBLE yet!!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Doesn’t work - frustrating
on February 12, 2018
Posted by: jbartik
Purchased about a month ago and printer consistently disconnects and paper jams. very disappointed
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
it sucks with out a manual
on February 13, 2018
Posted by: William Pa
go this yesterday and what a "job" ist is to get to work
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
set up
on February 18, 2018
Posted by: Camilia
from North De Land, FL, USA
to set this up I had to have my son set it up.
No, I would not recommend this to a friend.
Quality
3
Value
3
Written by a customer while visiting epson.com
Customer Rating
1
Bought this yesterday and it will not connect to my computer
on August 7, 2018
Posted by: unhappyjoe
from NJ, USA
I tried wireless and by USB and it says it's ready but will not connect.
Will not print a test page. Installed and uninstalled 3 times....
Should not be that hard to install. I have had 3 Epson printers and never had a problem.....If installation is this hard I can't imagine what it will take to use!
Will not print a test page. Installed and uninstalled 3 times....
Should not be that hard to install. I have had 3 Epson printers and never had a problem.....If installation is this hard I can't imagine what it will take to use!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, CIJ, August 9, 2018
Hello, we apologize for the disappointing experience you’ve encountered with your Epson printer. We appreciate your business, and we want to provide you with the best possible customer service. Your Epson XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Have a great day. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
very hard to operate
on September 10, 2018
Posted by: Georges printer
from bolingbrook Il
This customer did not provide a text review.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Marina, CIJ, September 11, 2018
Hello, we appreciate your business, and would like to hear about the issue(s) you are experiencing with your Epson printer. Your XP-830 includes free technical support for the life of your product. Please contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. We're here to help. Regards, Marina – The Epson Team
Written by a customer while visiting epson.com