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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
5
Works great
on November 25, 2018
Posted by: Tom35745
from New Castle County, Delaware
I replaced an old printer that failed with this one and so far it seems to do a great job printing pictures, and text documents. Haven't had a need yet to do a scan, but if it works and looks as good as everything else it should be fine.
I would recommend this to a friend!
Quality
5
Value
4
Response from epson.comBy Brandon, CIJ, November 27, 2018
Hi Tom35745, we are glad to hear you are happy with your purchase, and hope you continue to enjoy the all-in-one capabilities you get with an Epson XP-830 printer. Thank you for the five-star rating! Cheers, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
This product is very difficult to use and performs poorly
on November 26, 2018
Posted by: Sad user
from Michigan
I thought that the 830 would work better than the 630. It doesn't. Setup is difficult, updates are clunky, and the heads won't align. IU will be returning it.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, CIJ, November 27, 2018
Hi, we are sorry to hear that you are experiencing issues with your Epson printer. Your XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Great photo printer, but a pain
on December 11, 2018
Posted by: Bj teach
from Mt. Prospect, IL
We bought this printer because it had good reviews for photo printing. It does great photo printing, but everything else is a pain. It will not print labels from MS Word ( I used to teach how to create and print labels on a variety of machines.) It loses contact with the both the direct connect and the wireless. Sometimes it will scan and other it will say there is no connection. I have had HP with little or no problems, but we thought this time we would go for the better photo; I believe this was a mistake.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Brandon, CIJ, December 12, 2018
Hi, we appreciate your business and welcome the opportunity to assist you. Your Epson XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Brandon – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
5
Very Impressed
on December 13, 2018
Posted by: MaineDezign
from Maine
I have always used Epson printers from the C88 to the 4880. Updating my Epson "fleet" (6 different Epson printers for different types of printing and uses) was easy after I purchased an 830 for my mother to use for her scanning and printing needs. The more I went through the set up and features of hers, I became more and more impressed with this model. The printing is gorgeous, colors vibrant and photos nice and clear. I like that it uses Claria inks. The scanning is as you would expect from Epson, ease of use and results are exceptional. The control screen is a nice large size and responds to touch very nicely. The wifi and connection to my iPhone is what sold me. Very easy and straight forward to set up as well as use this feature. I'm hooked! Great printer for a great price!
I would recommend this to a friend!
Quality
5
Value
5
Response from epson.comBy Marina, CIJ, December 14, 2018
Hi, thank you for this five-star review of your new Epson XP-830 printer. We appreciate your brand loyalty, and value your feedback. Have a great day! Best, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
3
Frequent jams and only average quality photos
on December 13, 2018
Posted by: MegO
from Durham, NC
I bought this printer being told it was high quality, but I have had older printers that did a much better job. This one jams frequently on regular documents. I'm never sure if the document is going to come out right when I hit print! I also have printed some photos over Wi-Fi, and they are not as clear as my old printer. They have great color quality, but look almost blurry. I'm going to try to print using a cable to see if that improves the quality.
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Marina, CIJ, December 14, 2018
Hi Meg, we are sorry to hear that you are having issues with your Epson printer. Your XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
epson xp 830
on December 19, 2018
Posted by: sam186725
from delray beach, fl
bought 6 months ago. printing---- reds come out extremely MUDDY. using epson ink. wont buy another epson printer!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Marina, CIJ, January 3, 2019
Hi Sam, we are sorry to hear that you are having issues with your Epson printer. Your XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help you optimize your print settings and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Marina – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Why no double sided printing option????!!!!
on December 29, 2018
Posted by: goodnabor
from Meridian, ID
I have had so much trouble setting this thing up, and I still can't get all the features to work, such as double side printing!
No, I would not recommend this to a friend.
Value
1
Response from epson.comBy Eddie, CIJ, January 14, 2019
Dear goodnabor, we appreciate your business, and would like to hear about the issue(s) you are experiencing with your Epson XP-830. You may contact Epson Support at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Regards, Eddie – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Problems with this model
on January 6, 2019
Posted by: MikeTX
from San Antonio, TX
I've purchased several Epson printers over the years, but this one falls short. I get random black marks on paper which sometimes is corrected by a head cleaning. The scan function is not reliable; sometimes it works, sometimes it does not.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Eddie, CIJ, January 28, 2019
Hi MikeTX, we appreciate your brand loyalty and are sorry to hear that you are experiencing issues with your new Epson printer. Your XP-830 includes free technical support for the life of your product. Our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Eddie – The Epson Team.
Written by a customer while visiting epson.com