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Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
3
Have had trouble scanning
on June 3, 2019
Posted by: Kutch12
from Colorado
Having downloaded the registration, I hope to not have trouble
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from epson.comBy Elizabeth, Epson, June 5, 2019
Hi Kutch 12,
We are sorry to hear that you are having issues with your Epson XP-830printer. Epson provides useful information product in the User’s Guide at thttps://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-830/s/SPT_C11CE78201. Your includes free technical support for the life of your product. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Elizabeth – The Epson Team.
We are sorry to hear that you are having issues with your Epson XP-830printer. Epson provides useful information product in the User’s Guide at thttps://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-830/s/SPT_C11CE78201. Your includes free technical support for the life of your product. If you continue to have problems with your printer, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Elizabeth – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Error 0xf1
on June 10, 2019
Posted by: SMML
We've had this printer for multiple months and it just randomly stopped working. I think all of these things are over engineered.
Quality
1
Value
1
Response from epson.comBy Patrick, Epson, June 13, 2019
Hi SMML, we are sorry to hear that you are having issues with your Epson printer. Your XP-830 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
2
Concerns with my Epson Printer
on July 7, 2019
Posted by: koltonna
from Minnesota
I purchased this printer a year ago. Whenever the black or photo black start to run low the heads need to be cleaned. I usually have to clean the heads twice to get decent printing quality and that takes almost half of the ink. The printing ends up smeared and the ink does not last very long. I would really like to talk to an Epson representative about how to make it preform better.
No, I would not recommend this to a friend.
Quality
2
Value
2
Response from epson.comBy Patrick, Epson, July 9, 2019
Hi Koltonna, we are sorry to hear that you are having issues with your Epson printer. Your XP-830 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Patrick – The Epson Team.
Written by a customer while visiting epson.com
Customer Rating
1
Constantly needs maintenance utilities run
on September 4, 2019
Posted by: pflipper
from Denver
I've had this printer for about 3 years, marginal printing capabilities. If it were a car, I would be taking it to the shop monthly. The printer not only chugs expensive ink cartridges like a drunken sailor, but it also constantly needs me to run the utilities in order to get it printing correctly. Anytime I've called customer support, I get connected to someone halfway across the world who does not understand anything other than what's on their script. I am so disappointed what I thought would be a printer sufficient for home/small business use.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Bobby, Epson, September 6, 2019
Hello pflipper, we are sorry to hear that we were not yet able to resolve the issues you've had with the Epson XP-830. Please contact our Epson Advanced Support Team for further assistance at (800) 241-5794; Hours: Monday – Friday, 6am – 8pm PT. We appreciate your business, and thank you for your patience.
Kind Regards,
Bobby – The Epson Team
Kind Regards,
Bobby – The Epson Team
Written by a customer while visiting epson.com
Customer Rating
1
Not good
on September 5, 2019
Posted by: Jim 27
from Fairborn, Ohio
I bought this about a year ago, constantly having to update,and fix everytime I shut the printer off! uses way too much ink, and can't use the maintenence when it shows ink levels low!
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
1
Good for about 2 yrs.
on December 19, 2019
Posted by: RoxAnn
from NC
When you get the end of life pad message. Time to throw it away. Only owned 1 Epson. I will never purchase another one !!! Junk
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
2
Complexity
on January 7, 2020
Posted by: Whaaa
from New York
Setting this beast up is a horrible experience. WI-Fi Direct instructions are incomplete. Communication failures; Print job rejected messages... It's a disaster.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting epson.com
Customer Rating
2
Disappointed ink quantity amount.
on July 1, 2016
Posted by: humbled
from Orlando, FL, USA
For 6 months i have used Expression Premium xp-830 all in one printer. This is my second Epson printer. Also quite possibly the last one i will ever purchase from Epson. For 3 reasons, #1) ilk amount that in cartridge is not useful. For example,I printed 5 photos size A4 with border and 12 bw pages , ink PBK empty 90% ,BK 90% empty, all other colors 50-60% empty. #2)scanner color matching very not accurate, grays are bluish, reds are faded, yellows are almost white. reason #3 )copying detail in scanner is of low grade detail. As a consumer , the ink replacement cartridges cost and frequency is the tipping point. Page ink quantity that Epson states is not accurate . Scanner dpi is not accurate. I have spent close to $180 on your ink. within the first 6 months. I have no choice but to throw away your product and purchase another brand.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com