 |
Customer Reviews Collected from epson.com |
Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Average Customer Rating:
4.1
Rating breakdown 2,329 reviews
5 Stars
1,246
4 Stars
513
3 Stars
239
2 Stars
128
1 Star
203
79%of customers recommend this product.
(
1,774 out of
2,259)
Customer Reviews for Epson - Expression Premium XP-830 All-In-One Wireless Printer - Black
Customer Rating
1
XP-630
on January 13, 2016
Posted by: Trouble
from Wis
Thought this unit would be great for us. Had a terrible time connecting the wireless easy to setup feature. Maybe just me. Tried to find Epson help and good luck with that. Very displeased right now.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
setup
on March 23, 2016
Posted by: hkhmead
from Phenix City Al
It has been hard to set up starting with registration. Unlike previous printer when i get to the registration serial number it would tell me where to look. I finally found it on the box. To search is equal bad. Most of the 1000 places that it finds will be trying to make a sale. I am looking for a chat that i have not found.My hope is when and if i get it setup that the product is better than the setup.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
2
display seems flimsy and paper is hard to put in
on May 6, 2016
Posted by: Lulu
from Little Snake River Valley
After opening the box and setting up the printer, I regretted purchasing it. But since I am 200 miles away from where I purchased it, I am stuck. The control panel opens by itself and feels very flimsy. It sticks out past the machine and is easily bumped. It is unnecessary to have the panel open- just one more thing to go wrong on the machine. The paper loader is hard to find and you always feel like you are putting it in the wrong place- most of the time, you grab the wrong tray (the envelope tray or something) and you need to fish around to find where to put paper in the printer. One thing that should be easy on the printer is putting paper in it. I should not have to demonstrate to every new person how to load paper in the machine. Epson, please just make things SIMPLE and straight forward.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
5
Our printer... and we're stickin' to it!
on May 7, 2016
Posted by: Papa D
from N. W. Alabama
We have had this Epson XP-830 for several months now, and it has done everything we have wanted it to do. We had to get used to it, and it is working better and better as we do. We do not use it every day. We have bought one black ink cartridge (most of our printing is documents). I was worried about the ink drying between uses, but that has not been a problem. The ink is somewhat expensive, but it seems to last us an adequate time. My wife is an artist and she likes the quality of the color prints, even on plain paper. She has used the color prints in her art classes.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
1
New Printer, Already Broken
on May 31, 2016
Posted by: c
from usa
Changed the Black Ink for the Second Time since I've owned the printer; used Epson brand ink, looks like the printer head is junk.
Printer just prints blank pages; will not print black ink at all.
Used entire new cartridge of blank ink just doing the troubleshooting according to Epson recommendations; still won't print. Looks like the print head is junk, which is pretty bad since the printer is new.
Don't waste your money on this printer.
Printer just prints blank pages; will not print black ink at all.
Used entire new cartridge of blank ink just doing the troubleshooting according to Epson recommendations; still won't print. Looks like the print head is junk, which is pretty bad since the printer is new.
Don't waste your money on this printer.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
3
Horrible design, ink is difficult to find
on June 2, 2016
Posted by: howeird
from Silicon Valley, CA, USA
My old Artisan died and was discontinued. I needed something which could print directly on CDs/DVDs, double-sided color printing on standard inkjet paper and scan/copy.
The paper tray is difficult to fill & position, the output tray (not shown in the ads) is awkward and has to be extended to even start to print. The DVD tray is hidden under the paper tray and it requires all my engineering skill to use it - the software doesn't make it any easier.
Useless for printing envelopes or card stock, I have an XP-410 for that.
No, I would not recommend this to a friend.
Written by a customer while visiting epson.com
Customer Rating
4
Registration date validation is a joke
on June 12, 2016
Posted by: kezzy
from plano tx
Went to register this product and it would NOT take today's date of 06/12/2016. Finally had to put the date THEY suggested of 01/01/2010. Yup, that worked. Now I have my printer registered as purchased in 2010. Hope the printer works better than your registration software.
I would recommend this to a friend!
Written by a customer while visiting epson.com
Customer Rating
3
on October 10, 2015
Posted by: murphy
from Pleasanton, CA
the set up was easier than I expected. Good that the software was able to identify the network without any input from me.
I like the compact size however the paper trays aren't easy to pull out and the plastic seems delicate.
I would recommend this to a friend!
Written by a customer while visiting epson.com