| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Customer Rating
5
Inexpensive and efficient
on October 12, 2018
Posted by: Jon C
from Syracuse, NY
I've had this printer for a few years now and it's perfect for the schoolwork of both myself and g/f. We both have the printer installed on our laptops, I also have it installed on my phone, and we can print from anywhere in our house.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Can't ever connect
on November 30, 2020
Posted by: austintrummel
from East Lansing, Michigan
Just a frustrating hunk of garbage that will never print anything for you
Written by a customer while visiting usa.canon.com
Customer Rating
1
Nice when it works. Would be really nice if it DID work!
on June 10, 2021
Posted by: noname2021
I obviously should have paid more attention to the bad reviews before I bought this last fall to replace an HP printer that was less than satisfactory. This worked great - for about a month. Then there was a paper jam and that seems to have convinced the printer that it does not need to work. Going through the steps outlined by Canon to clear a jam and get the thing up and going again have been no help at all. Periodically it will actually feed through a piece of paper and print a nice clear document but that is by no means the usual result when trying to print. Mostly it can't seem to get a piece of paper into it infeed and when it does, it only occasionally can get it through to the other side without jamming. Beyond frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Did Not Setup WiFi Printer
on February 21, 2023
Posted by: Anonymous
from arizona
The online "manual" is useless because the Canon website has bugs and there is no way to figure out what is wrong.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Horrible Product!!
on May 17, 2016
Posted by: nkm2442
from Mystic, CT
I bought this printer less than a year ago and all I have had is trouble from the start. I had major difficulty connecting to our wireless network. Had to call support line a number of times before I could get it to connect. The printer eats ink, had to purchase a ton of ink. Now in less than one year I can't get the printer to even turn on. Yes, it just died. I would never recommend this product!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Overall Nice
on December 27, 2017
Posted by: m12
from Fremont, CA, United States
I bought this printer a month ago and it took me several hours to setup (it was not able to connect to my wireless). Finally, got connected and completed the setup on my laptop and phone. I guess the wireless is too week as every now and then it keeps dropping even when I try to print something, sometimes give me just half printed image. Another thing I found shocking was how soon the ink was used. I had to order a new pair today which is almost the cost of a new printer (no joking). Hope the new one last for a while coz I don't print a lot, a few pages every week may be.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Big mistake if you don't have a CD port.
on February 21, 2021
Posted by: MI1971
from Virginia
When it came out in 2015, this would have been a great printer. Now it's unusable due to software glitches. I was able to install it somehow when I got it a year ago but now I can't reinstall it. It comes with a CD for installation but if you don't have a CD port you need to download the operating system, which has a bug in it that prevents installation. The only correction involves a file only available on the CD. Also, it is so old that the scanner download will not work with windows 10.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
NO REPLACEMENT for INK Pads
on July 20, 2021
Posted by: Kraft
from New Jersey
I have had this printer alittle while. No problems until now the ink pad keep filling up and triggering the light,
I was told that this model is discontinued and they DON’T sell the two little pads.
Rethink these printers
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com