| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Customer Rating
3
Good Printer - Bad WiFi Setup
on May 23, 2023
Posted by: iNeedTwoDrink
from SLC, UT
I've had this printer for years. It's a good little printer that saves space and has all necessary features for a small home office.
The USB install works well. I haven't had an issue with USB installs, and I've had to set it up for 3 different occasions.
The WiFi setup is a major pain in the butt... It always takes me over an hour to set up since I always forget what I did last time to make it work successfully.
For future readers, here are some tips that will probably help you do a successful setup:
1. Make sure your VPN is disabled during setup.
2. Uninstall ALL previous Canon Software and Drivers from previous FAILED attempts at setting it up via wireless connection
3. Download Canon MG3620 Setup .exe from your region specifically (Not all MG3600 setups work, so make sure you get the USA region for the MG3620 model.)
4. I've only been able to set it up for WiFi via Temporary USB Connection, and there's a little step that's easy to miss: Press "Stop" on the Printer before continuing the last part of the setup. I mistakenly left the "WiFi light" blinking a few times during setup and it caused communication errors.
2. Uninstall ALL previous Canon Software and Drivers from previous FAILED attempts at setting it up via wireless connection
3. Download Canon MG3620 Setup .exe from your region specifically (Not all MG3600 setups work, so make sure you get the USA region for the MG3620 model.)
4. I've only been able to set it up for WiFi via Temporary USB Connection, and there's a little step that's easy to miss: Press "Stop" on the Printer before continuing the last part of the setup. I mistakenly left the "WiFi light" blinking a few times during setup and it caused communication errors.
Hope that saves someone a headache. Cheers!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Horrible
on August 30, 2016
Posted by: Emerald515
from Holiday Island, AR
Got this with my Dell laptop and have had so much trouble with it. When it runs out of paper and you put paper in, you have to reset and shut off and turn back on and it is the worst printer that I have had. I put something to print and it does not print. I have never had so much trouble with a printer. It is very frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
far from plug and play on a mac
on October 6, 2016
Posted by: Joe Ssmoo
from Burbank, CA
I've spent 2 hours trying to print. I'm returning.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Sucks
on December 28, 2016
Posted by: moodring305
from Lithia Springs, Ga.
Setup is cumbersome. I can't understand why it's not working!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Great price and great quality.
on May 28, 2017
Posted by: Anonymous
from Michigan, United States
Great price.
Great quality.
Easy setup.
Noisy, but has quite mode.
Great quality.
Easy setup.
Noisy, but has quite mode.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
Worst printer ever :)
on September 5, 2017
Posted by: Shan
from Texas, United States
I bought this printer and it worked once and then never worked again. Always jammed, always said it was out of ink and never correctly printed what I needed it to.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Cheap & slow
on September 22, 2017
Posted by: Lucie
from Oakland, CA, United States
My first Canon and it fires up with my apples easily. Copying is clear and ok speed. But printing some full-page color things was very frustrating!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Ehh
on February 14, 2018
Posted by: Jorge90
from Los Angeles, CA, USA
I have had this printer about a year and when it decides to work it does a great job, however, this printer is constantly getting paper jams or saying system error. It is quiet frustrating to spend 10 minutes printing out 2 pages.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com