| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Posted by: Anonymous
from Gardena, CA
Verified Purchase:Yes
I find that this printer is very "user friendly." Easy to set up and very quiet.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1
garbage
on October 17, 2024
Posted by: Anonymous
Will not connect to wif. waste of time. thanks canon for this trash. PS customer service sucks
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4
Valid reproducible installation steps here...
on October 22, 2017
Posted by: Connie
from Kansas City, MO, United States
Just bought it, used it, prints great for home and home office usage, but we do not use photos. However, ignore ALL the instructions that come in the box with the printer. Follow the instructions below and you'll do okay. (In the box you get a diagram-style fold-out manual and a CD with drivers that come.)
SOLUTIONS that we were able to reproduce:
1. ALWAYS, ALWAYS, ALWAYS REBOOT YOUR ROUTER before you try to install or reinstall this printer. (If you have only a modem, I suggest you reboot that.)
2. Do NOT use their CD to install your drivers.
3. Use your computer's operating system to "find" a new printer device on your network. Then let the computer automatically search for the driver and install it. The computer will install everything correctly on your first try.
5. To get a VALID Manual that is not the same as the fold, go to their website at www.USA.canon.com , click support, then type in the full model number WITH the space.
6. Click on manuals. (Ironically, it says to download the manual, but for me all the individual pages were on on the Internet. It never "downloaded" a pfd file like other printer companies customarily do.
SOLUTIONS that we were able to reproduce:
1. ALWAYS, ALWAYS, ALWAYS REBOOT YOUR ROUTER before you try to install or reinstall this printer. (If you have only a modem, I suggest you reboot that.)
2. Do NOT use their CD to install your drivers.
3. Use your computer's operating system to "find" a new printer device on your network. Then let the computer automatically search for the driver and install it. The computer will install everything correctly on your first try.
5. To get a VALID Manual that is not the same as the fold, go to their website at www.USA.canon.com , click support, then type in the full model number WITH the space.
6. Click on manuals. (Ironically, it says to download the manual, but for me all the individual pages were on on the Internet. It never "downloaded" a pfd file like other printer companies customarily do.
Cautions:
A). If you CHANGE anything on your network, you must REBOOT THE ROUTER OR MODEM AGAIN.
B). If you attempt to restart their CD's driver installation process, be sure you first delete all the "temp files" on your computer. (Without that, we got a message that 'the installation did not complete,' because it still saw half of the files from our first effort. The installation process does not overwrite those bad files.)
C) If you have ANY other problems connecting to your network, go to your Internet company's online Support pages and look for suggestions to fix 'problems connecting a device to the network.' They have several good common fixes.
A). If you CHANGE anything on your network, you must REBOOT THE ROUTER OR MODEM AGAIN.
B). If you attempt to restart their CD's driver installation process, be sure you first delete all the "temp files" on your computer. (Without that, we got a message that 'the installation did not complete,' because it still saw half of the files from our first effort. The installation process does not overwrite those bad files.)
C) If you have ANY other problems connecting to your network, go to your Internet company's online Support pages and look for suggestions to fix 'problems connecting a device to the network.' They have several good common fixes.
(So how bad is their manual? Their CD setup requires the printer to "find the network" BEFORE you can setup the connection TO the network. Also, they write instructions in reverse order, telling you to 'do this AFTER you do that.' It would be smarter to 'do that. then do this.' (Not quite 52 cards in their deck when they thought this out.)
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Worked for 4 months
on December 27, 2019
Posted by: 0wen
from New York
I got this printer for christmas and a couple months later it started to have blank steaks in what I was printing along with being blurry.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
bad features
on September 19, 2022
Posted by: juu
from Albany
I cant get this printer to print properly on transparency paper. the ink comes out dry. is there a way that I can fix it and get my results ?
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Don't Buy
on August 8, 2017
Posted by: pws08
from Gastonia, NC
This is the worst printer I have ever had as far as downloading the disk and getting the printer to print. I have had it for two weeks and I still cannot get it to print. The manual is useless!!!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
impossible to connect via WiFi
on June 12, 2023
Posted by: bob26
from CALIFORNIA
this printer never connects via WiFi or using a cable.
every time i need to print, it takes me an hour to figure out how to connect and half the time i give up then run to Kinko's or FEDex.
truly the worst printer i've ever owned.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
slow as molasses to start and the ink costs more t
on November 8, 2016
Posted by: j1ceasar
from Florida, United States
slow as molasses to start and the ink costs more than the printer by far
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com