usa.canon.com Customer Reviews Collected from usa.canon.com
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4 out of 5
2.4
Open Ratings Snapshot
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product. 
(
111 out of 305
)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Customer Rating
1 out of 5
1
PIXMA MG3620 deserves ZERO stars - total trash
on December 28, 2023
Posted by: Going back to HP Products
from USA
I hate this printer - it deserves 0 stars. It has been a thorn in my side for too many years now!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
ABSOLUTE GARBAGE
on November 14, 2024
Posted by: Grewl
from OR
Absolutely the worst printer I've ever owned. Was a serious pain to install (Wireless is crap and had to buy a cord to plug it in directly) and after about 3 weeks it just disappeared on my computer. Now my PC will not recognize it at all and am unable to even hard line an install. This printer is garbage, I paid too much for it and now I'm broke with no printer.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Buyer beware
on November 8, 2020
Posted by: James Huntley
from Columbia, SC
I have had the unfortunate luck of being the owner of not 1 but 2 Canon Pixma Printers one the mg3620 the other a mg5620... And in 4 years I have never, not one single time been able to print without some huge production...These are the worst printing products available that I have come across, not only are the machines expensive… but the ink is ridiculously expensive as well. I can promise you, without any shadow of doubt, I will never own another Canon pixma printer or most likely any other Canon product… Even if I got one for free I would throw it in the trash, or return it and take my chances with a different device!!! I seriously doubt that anything could be as bad!!! If 0 rating were possible… because one star, very generous!!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Good printer
on November 27, 2017
Posted by: Waynetta
from Maple Heights, OH, United States
I bought this for my daughter in college on 8/27/2017 the set instructions were terrible but,overall it’s great she printed pictures and her papers. I also have the Pixma MG 6320 for 7 Years will buy these printers again.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Do not recommend... Good thing I got warranty!
on December 12, 2018
Posted by: 3rd Grade Teacher
from Flagstaff Arizona
This printer CONSTANTLY jams. I can't get more than one page to print at a time.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Garbage
on May 26, 2021
Posted by: Xavier1
I've struggled for at least 6 months to get this this printer consistently working. The drivers and software are complete crap, it's near impossible to get it to connect to wifi, and it didn't come with any instructions for setup. I will never by a canon printer again in this lifetime and I absolutely do not recommend this crap. (I literally almost through this out of my front door today).
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Garbage
on January 19, 2022
Posted by: TimNC
from North Carolina
Bought one lasted about a year. Now it indicates no paper when paper present and spits paper out if it does catch a sheet.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Worst printer experience Ive ever had
on May 4, 2022
Posted by: ThatDude
from Pittsburgh
Bought this printer for my 60+ year old mother. Working in IT, printers are second nature to me. Not this one. This has some black magic witchery going on. This took me 4+ hours to setup on her Windows 10 laptop. Software is junk, drivers (what drivers), and is just overall bad. After half a day I got it setup and on wi-fi. 2 weeks later it shows offline, even after a power cycle and just doesnt print.
Being an OEM customer unit, knowing support would be bad since its not a business product, I threw this out. I bought an Epson Ecotank for her. Setup was done in 15 minutes, tested print, and havent had a 'family printer call' since buyng the Epson Ecotank.. It just works.
Written by a customer while visiting usa.canon.com
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