| Customer Reviews Collected from usa.canon.com |
Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Average Customer Rating:
2.4
Rating breakdown 348 reviews
5 Stars
71
4 Stars
41
3 Stars
27
2 Stars
24
1 Star
185
36%of customers recommend this product.
(
111 out of
305)
Customer Reviews for Canon - PIXMA MG3620 Wireless All-In-One Inkjet Printer - Red
Customer Rating
2
Where are the instructions for setup?
on January 25, 2023
Posted by: Abby B
The box can completely empty - no instructions were provided. Need helping setting up the wireless printer.
Written by a customer while visiting usa.canon.com
Customer Rating
1
HORRIBLE
on July 5, 2022
Posted by: horribleprinter
from Tampa, Fl
The printer will not connect to the wifi. I tried the setup on the computer and iphone. Nothing works. Will be returning!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
WORST PRINTER EVER
on March 18, 2018
Posted by: hateprinter24
from Los Angeles, CA, USA
I got this printer and it is pretty much impossible to hook up to the wifi and server and will not print anything. DO NOT BUY. It is a waste of time and money
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
DO NOT BUY THIS PRINTER
on June 8, 2020
Posted by: WendyB
from Wilmington, DE
I have had this printer for several years but do not use it much. I just purchased my SECOND replacement ink cartridges and replaced the old cartridges with the new ones, however, the printer will not print. I've researched how to reset the computer, there is no notification that this is necessary and instructions on doing so with the new cartridges, without success. Wow! I thought Canon was better than this. Absolutely do not recommend this product.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Horrible drivers, instructions and system
on November 2, 2020
Posted by: Anonymous
from San Mateo,CA
I bought this and never used the scan feature until 2 years later, now I find how horrible and badly engineered product it is. Canon doesn't look like do any testing on their equipment. Had good canon before this one broke after 3 years now this one useless from beginning too late to return going to eletronics recycle place. Never Canon again. Cannot scan, tech support no idea about what to do to make work GREAT!
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Junk
on January 2, 2024
Posted by: Kristygw1
from Colorado
I needed a printer for working from home because I had an HP printer that died. I got the Cannon and was able to pair it with my phone. After printing about 10 pages of labels it stopped printing the whole page and the colors were not printing properly. Yes, I changed the ink. I then needed to print some paperwork off for my work and could not connect with my computer. It asks for a code, which is not located on the printer and the crappy display doesn’t show any code. So it looks like I will be going back to Hp since I never had any connection issues. Now I just have a cheap paperweight.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Difficult on Mac
on December 27, 2016
Posted by: Anonymous
from Los Angeles, CA, United States
If you're a Mac user like we are, chances are you'll have lots of difficulties getting this to consistently work. The average time spent trying to print wirelessly ranges from 1 to 3 hours. I spend much more time troubleshooting than getting actual work done. Plus the ink costs more than this piece of junk printer. Everything cheap isn't a good deal. Returning as soon as possible. Thanks for nothing.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Not recommended
on October 22, 2017
Posted by: gusnme
from Kansas City, MO, United States
We've had nothing but trouble in the 3 months we've operated this printer. Now it won't print at all and the blinking light correlates with the message, "needs service." Maybe the plastic components easily misalign or break, but we cannot see anything obvious. Nothing is jammed. We changed the print cartridges to new ones, thinking we had bad cartridges. That didn't work. We need more than service, we need a new printer...and this time, it won't be a Canon.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com