| Customer Reviews Collected from bose.com |
Bose - SoundTouch 20 Series III Wireless Music System - White
Average Customer Rating:
3.8
Rating breakdown 114 reviews
5 Stars
62
4 Stars
11
3 Stars
14
2 Stars
7
1 Star
20
Customer Reviews for Bose - SoundTouch 20 Series III Wireless Music System - White
Customer Rating
5
Great sound
on December 15, 2016
Posted by: Tim
Gender:Male
I was debating between this unit and the ST 30. I have highly elated with this speaker. Wonderful full sound, and ease of set up made me a happy camper. So happy I decided to buy this speaker. I have 4 payments left on this purchase, and as soon as it is payed for, I'm going to buy the ST 30. The reason being they can be paired with other ST units and play the same music. Thank you BOSE geniuses for an awesome product.
Written by a customer while visiting bose.com
Customer Rating
5
SoundTouch 20 - & the SoundTouch Series in General
on March 12, 2016
Posted by: ImJustSayin
Gender:Male
I've been reviewing Internet radios for two months. I've had the Logitech Squeezebox for years. I loved the Squeezebox. But, it's been discontinued, no support, no updates, etc. So, I finally honed in on the SoundTouch. I had my doubts, but I finally decided this was a must try. Folks, they hit it out of the box! C'mon, Internet radio, Bluetooth, WiFi, Sirius/XM radio, and it all works flawlessly. I had 2 computers, my main pc and my server and my android all set up, including Bluetooth and my own music on my pc's in under an hour. Absolutely everything works perfectly, sound is great, and the apps are so simple to use and understand. I wish I hadn't spent two months to finally arrive and the best decision, Bose SoundTouch. Nearly perfect!! It will be years before the next, still in development, technology overtakes it.
Written by a customer while visiting bose.com
Customer Rating
5
Surprisingly great sound. Easy to set up.
on September 24, 2016
Posted by: Jungle
Gender:Male
I have many, many Bose products and added this one about a month ago and am quite impressed. I had read some reviews that noted some difficulty in connecting but I experienced none of that. But also note that moments after I turned it on and connected it to my home wi-fi, I got a software upgrade message on the unit. Took about five minutes and then adding various channels was easy. The six presets are fine for me since I mainly listen to SiriusXM, Pandora and AmazonMusic. All connected quickly and I also was pleased to discover that I can use the presets for different stations within the same app. One heads up is that Spotify only can be connected if you are using their premium (paid) package. My biggest revelation was when I placed the unit in the same listening room with my 15-year-old Acoustic Wave System I. I assumed the Wave sound would blow away this smaller unit, but the sound was glorious, especially the bass. The depth of the sound was beautiful, especially considering the wi-fi source compared with my Wave's CD music (but, again, I've had the Wave since 1999). It's also fun to turn on my favorite stations from my upstairs bedroom (using the iPhone app) and have the sound filling my downstairs before I get there. Another excellent Bose product with excellent sound. Highly recommended.
Written by a customer while visiting bose.com
Customer Rating
5
Love it!
on December 19, 2016
Posted by: Janelle
Gender:Female
We didn't realize besides being able to play music from our iTunes library my husband and I would have access to both our libraries to play on the speaker. Great way to merge our music and be able to share with each other. We wish there was a sleep timer on it. We love it though. Nice to listen to our music aloud rather than through ear buds.
Written by a customer while visiting bose.com
Customer Rating
5
Delighted
on May 15, 2016
Posted by: Steve27
Gender:Male
Purchased just before Christmas so now had nearly 6 months of joyfull listening. Love being able to play direct off my NAS drive my full ITunes library, have now ripped my entire CD collection. Listening to Internet radio stations provides unlimited selection. The only negative is the app software only allowing 6 presets which is rediculously low considering all the options. The sound quality is excellent with both music and interviews sounding equally good.
Written by a customer while visiting bose.com
Customer Rating
2
SoundTouch 20 not what expected
on February 1, 2016
Posted by: Richdcamp
Gender:Male
I buy numerous BOSE products, but this one is Hit and Miss. One moment it finds Airplay and plays fine. The next it shows the Airplay symbol, but NO sound. Bluetooth is equally poor. Was a BOSE supporter, but will have to rethink my accessories now
Response from bose.comBy Gary, Bose Service, February 2, 2016
Hello Richdcamp,
Thank you for taking the time to share your very thorough comments about your SoundTouch 20. The speaker was designed to sound great and be easy to connect via WiFi or Bluetooth.
We recommend you contact our wireless specialists at 800-905-2156, we're certain they'll be able to get you connected. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Thank you for taking the time to share your very thorough comments about your SoundTouch 20. The speaker was designed to sound great and be easy to connect via WiFi or Bluetooth.
We recommend you contact our wireless specialists at 800-905-2156, we're certain they'll be able to get you connected. Support hours are Monday - Friday 9:00AM to 9:00PM and Saturdays from 9:00AM to 7:00PM EST.
Written by a customer while visiting bose.com
Customer Rating
5
high quality sound and excellent warranty ...
on February 13, 2016
Posted by: Alegre1973
Gender:Male
Excellent & high quality speaker, high fidelity for acoustics misuc...
Written by a customer while visiting bose.com
Customer Rating
5
Great sound and Features
on March 12, 2016
Posted by: Chad
This thing rocks and the sound quality is amazing. I love the app it's worked great for me. Will be buying a 3rd
Written by a customer while visiting bose.com