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Customer Reviews Collected from geappliances.com |
GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Average Customer Rating:
4.6
Rating breakdown 4,078 reviews
5 Stars
2,920
4 Stars
857
3 Stars
171
2 Stars
63
1 Star
67
93%of customers recommend this product.
(
3,690 out of
3,950)
Customer Reviews for GE - 5.0 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Customer Rating
5
Outstanding features!
on July 25, 2020
Posted by: KC Queen Creek
from Queen Creek, AZ
Wonderful product with a beautiful color. Love the way it cooks everything.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love my gas range
on October 1, 2020
Posted by: Littlebit55555
from Indiana
Love the center griddle option. Oven works great. Baking with convection is wonderful. Very pretty color I love the slate color.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Gas Range
on October 2, 2020
Posted by: 1701 Dave
from Missouri
this model is no longer made but parts for it is still available will be replacing the middle griddle with a grate( which I prefer to griddle) so far it has met all my expectations.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on November 6, 2020
Posted by: Anonymous
from Northeast PA
Good stove for the money. Only major complaint is that you don’t get a grate for 5th burner just flat top and the finish on that chips easily.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven does not heat evenly when cooking
on January 30, 2021
Posted by: lwp132
from Maryland
The Oven does not heat evenly when cooking, left side is 25 degrees lower than right side and front and back are also not even temperature when cooking. We have cooked several roasts and turkey breasts and had problems each time. Tech was sent to house but could not find a problem.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, February 1, 2021
Hi lwp132,
We're sorry you're finding your oven to heat unevenly. We know how frustrating this must be for you considering the technician sent to your house was unable to find a solution. We would also recommend trying to disconnect power to the unit for 2-3 minutes to reset the controls. We hope this helps and we're wishing you the best. If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
Guy@GEA
We're sorry you're finding your oven to heat unevenly. We know how frustrating this must be for you considering the technician sent to your house was unable to find a solution. We would also recommend trying to disconnect power to the unit for 2-3 minutes to reset the controls. We hope this helps and we're wishing you the best. If you have any other questions or concerns, you can e-mail us here: https://www.geappliances.com/ge/service-and-support/contact.htm
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't waste your money
on February 1, 2021
Posted by: jnwaggoner
from Topeka, KS
I started off loving this range, until the igniter in the oven broke before I had even had it 6 months. It took a month to get it fixed that time. The igniter broke for a second time, and I have now been without an oven for 2 months, and it will take another 3 weeks to get the part. The repair person told me that this range has a very brittle igniter and he hopes the new one doesn't get damaged in the mail....that's great!!! So I have had this range for just shy of 12 months, and I have been unable to use it for 3 months total. Save your money and buy a different brand!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, February 3, 2021
Hi jnwaggoner - We deeply apologize for your range experience with the igniter issues. We understand how this would be very frustrating. If you will please visit the following link then scroll down and fill out the email contact form, we will be happy to look into this further for you: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your range. We're so sorry for the inconvenience this has caused. - Sharon@GEA
Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your range. We're so sorry for the inconvenience this has caused. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Loved it for first 10 months
on April 23, 2021
Posted by: woodsprite53058
from Grand Rapids, MI
I loved my new range for the first 10 months. In the oven stopped working. It’ll turn on it’ll preheat and then after about five minutes it turns off and the whole digital panel is dead. Completely non-functioning. Then after about three or four hours panel comes back on. The clock is flashing. And I go through the same thing. Again I love the look of my range. I have the black and I love it. But some of this digital stuff is made as junk. I hope I am the rare exception. But because of this only after 10 months of use I would never recommend this product. Today I have to call customer service and try to get somebody in to fix it. It is under warranty. I have a feeling that will be a whole new nightmare beginning today. I will update you on my customer service and repair experience.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 23, 2021
Hi, We're sorry for any trouble you're having with your range and know this must be very frustrating for you. Please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is taken care of for you soon and apologize deeply for your inconvenience. Thanks for being a part of our GE Appliances family! - Sharon@GEA
We hope this is taken care of for you soon and apologize deeply for your inconvenience. Thanks for being a part of our GE Appliances family! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Like this stove just fine! Learning how to use it
on May 5, 2022
Posted by: Rick and Ann
from Garden City, MN
We have only had this new stove for a short time, but already like the way it works. We like that each burner has a graduated dial so that we can control the size of the flame at gradual increments of heat. I used the broil once so far & it worked well. The oven starts easily & goes to the right temperature easily.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, May 9, 2022
Good day,
Thank you so much for taking some time to review this incredible range! We're so happy to hear that you like the controls of the dails and how well the oven works. Make sure to take some time to learn and try out all the cool features it has. Thanks for choosing GE! Mike@GEA
Thank you so much for taking some time to review this incredible range! We're so happy to hear that you like the controls of the dails and how well the oven works. Make sure to take some time to learn and try out all the cool features it has. Thanks for choosing GE! Mike@GEA
Written by a customer while visiting geappliances.com