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Customer Reviews Collected from geappliances.com |
GE - 6.8 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range
Average Customer Rating:
4.5
Rating breakdown 1,281 reviews
5 Stars
933
4 Stars
206
3 Stars
52
2 Stars
44
1 Star
46
90%of customers recommend this product.
(
1,110 out of
1,240)
Customer Reviews for GE - 6.8 Cu. Ft. Self-Cleaning Freestanding Double Oven Gas Convection Range
Customer Rating
2
Lasted only 2 years - get an extended warranty!
on November 11, 2018
Posted by: ColdinVT
from Vermont
We enjoyed using this range for 2 years, then it went on the blink in a dangerous way. The lower oven would not turn off, and just got hotter and hotter. The only way to turn it off was by shutting of the gas. Turns out the main computer board was shot. Luckily we had purchased an extended warranty. There were no parts available to repair it so the warranty company replaced the unit with a new one. Needless to say we bought another extended warranty. Still like the double ovens (Although the lower oven is floor level - elderly people might have trouble getting that low) and love using gas (previous oven was electric). Note: We discovered the real oven temperatures were off significantly, and needed to be adjusted per the manual. Now they are spot on.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible, terrible stove!
on December 2, 2018
Posted by: dixiee
from Pikeville, TN
I bought this about 2 years ago - my most expensive range ever and one that I expected to work well, given many positive reviews. It doesn't. The top oven in particular will not hold temperature - I pre-heat to temperature, but have to cook twice as long as directed. When I check, the oven that says it's at 350 is actually at 275. There's a way to increase or decrease temperature by 35 degrees, but that is not enough, and it also resets when power goes out. The bottom oven also cooks inconsistently and is difficult to get things in and out of as it is so low to the ground. My last complaint is that the non-stick griddle finish is horrible. Using a Scotch Non-Scratch sponge scratched the finish the first time I cleaned it, and it's only gotten worse since, no matter how I baby it. This expensive gift to myself has been the worst ever! We plan to replace it and will have to figure out what to do with it. Piece of junk!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
The top oven varies in temperature while in use.
on February 7, 2019
Posted by: VeryDisappointed100
from Buffalo, MN
I would give it a 4 star if the top oven would stay consistent in heat with the temperature it is set at.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Excessive Repairs
on February 21, 2019
Posted by: Claire Allred
from Utah
Within the first year I had to have this repaired several times. I now have two more repairs, the convection bake has stopped working and the center burner won’t stay lit. I’m extremely frustrated with the money I have had to spend on repairs and that there is only a one year warranty and you still have to pay for the service call!! They obviously don’t have much faith in their products with only a one year warranty. Ovens should last a lot longer than that and they should stand behind their products and cover them!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, February 28, 2019
Hello Claire Allred - We appreciate you taking the time to write a review on your gas range. We’re sorry for your experience with several repairs and the current issues. If you will email your details to eResponse@geappliances.com, we will be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Nothing but problems
on September 6, 2019
Posted by: Michele4
from St. Clair Shores, MI
The first 3 stoves that were delivered - the doors wouldn’t close properly. Once I finally received a stove that worked (4th one), I started baking! I bake every day and the temperature doesn’t stay true to the setting. It is either way lower or higher, in both upper and lower ovens, than set temperature. Wish I would of purchased something different. For the price of this stove - I expected a bit more.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 13, 2019
Hi Michele,
We have found some articles that may help with the temperature issues that you're experiencing. The first article explains why you might see that variation in temperature: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36977
If you still believe that your oven temperature is not correct, you can click on this link for various troubleshooting tips and links that should help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
Should none of this resolve the issue, we would recommend reaching out to our service department for further assistance: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We hope that this helped!
Thank you for choosing GE Appliances for your home.
We have found some articles that may help with the temperature issues that you're experiencing. The first article explains why you might see that variation in temperature: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36977
If you still believe that your oven temperature is not correct, you can click on this link for various troubleshooting tips and links that should help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
Should none of this resolve the issue, we would recommend reaching out to our service department for further assistance: https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
We hope that this helped!
Thank you for choosing GE Appliances for your home.
Written by a customer while visiting geappliances.com
Customer Rating
1
I could literally paste every other bad review!
on October 8, 2019
Posted by: stgazer12
from Lancaster, PA
Where to start. The ovens are aweful. Nothing cooks correctly. The temperatures are not steady. I have followed the guide to reset the temps (have also had a GE serviceman do it). You must rotate your food quarter turns to cook correctly.
The stove is impossible to clean and the middle griddle scratches while cleaning, imagine what the pans next to it that overlap the burners do to the finish.
The stove is impossible to clean and the middle griddle scratches while cleaning, imagine what the pans next to it that overlap the burners do to the finish.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , October 10, 2019
Hello stgazer12 - We're truly sorry to hear of your range experience. If you will email your details to our email address, eResponse@geappliances.com, we’ll be happy to look into this for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your range. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Temps way off
on October 29, 2019
Posted by: Aubreyk311
from Renton, WA
My temp is 50 degrees off. Not what I’d expect for a brand new GE product. Will return to the store. I’m an experienced baker and this oven is not worth it.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , October 31, 2019
Hello Aubreyk311 - Thanks for your range review. We apologize for any inconvenience with the oven temperature. Here is some information that may help resolve the issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If service is needed, you can take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
If service is needed, you can take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com
Customer Rating
1
Temperature issues
on December 22, 2020
Posted by: MicheleLM
from Saint Clair Shores, MI
I did my review on this product and was so excited to purchase it. Since the moment I began using this oven, the temperature has been off. GE service has been great and came out to fix it, but they have yet to fix it for any length of time. I can't even recommend that people purchase this product - spend the extra money and get something different.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 14, 2021
Hello MicheleLM - We appreciate you taking the time to share your review. We apologize for the issues you've had with your range and understand how this would be frustrating. Please visit the following link and scroll down to the email contact form: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks for your feedback.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com