Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 4,873 reviews
5 Stars
3,870
4 Stars
848
3 Stars
97
2 Stars
28
1 Star
30
97%of customers recommend this product. 
(
4,695 out of 4,840
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 64GB Memory Cell Phone - Black Sapphire (Sprint)
Customer Rating
4 out of 5
4
Good screen
on September 13, 2016
Posted by: Boyjoy
from Texas
So tired of garbage apps that take up space and I can not deleat them!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Was An Amazing Phone, At first...
on September 13, 2016
Posted by: TTDeveloper
from Michigan, USA
Expertise:Intermediate
It was a perfect phone, reminded me of my S4 (My favorite phone ever!) and Samsung seemed to fix most if not all the issues that the S5 had. However, once my device hit the 1 Year mark, everything started going downhill, and quickly.
I take pristine care of my devices - there is no reason for such a sudden loss of performance, but the battery was no longer lasting 2 days, in fact, now it barley lasts 7 hours, when only my email and music are open. The download speeds (despite being on Sprint) were amazing at first, i could see the power in the processor, now i feel like there isn't one... even with a wonderful WiFi connection it has slowed exponentially while processing Data. I can no longer expect the device to run more than 2 apps without needing to close others, otherwise the device power cycles itself. I have performed many Cache Wipes and Factory Data Resets - To No Avail.
Still takes good pics though! :)
Thanks!
Pros: Bright display
Cons: Did not meet expectations, Poor quality, 1 year life expectancy
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product
on September 13, 2016
Posted by: Plum82
Expertise:Intermediate
Love this phone the only problem is when you have the pen out to long you have to restart your phone, other than that I have no problems.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great features
on September 13, 2016
Posted by: Kapercel
from Houston,Tx
Expertise:Intermediate
I am happy i invested in this specific device. It is very easy to manage and has all the features needed for my school/work/home details daily.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like my Samsung Note 5
on September 13, 2016
Posted by: JoseSNote5
from Miami, FL, USA
Expertise:Expert
The phone is excellent. i wish the battery would last longer. Nonetheless, the phone is reliable, ergonomically correct and an excellent buy.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: battery does not last a day..
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Note5!
on September 13, 2016
Posted by: Stephiep76
from Edmond, OK
Expertise:Expert
I adore this phone. It's perfect size, amazing battery life, durable, and has all of the specs I need. I will keep this phone as long as I can, it's my right hand!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost perfect phone
on September 14, 2016
Posted by: Mcconnell1978
Expertise:Expert
First off, i love this phone. My only complaint is the battery life.
Pros: Bright display, Realistic color
Cons: battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgrade
on September 14, 2016
Posted by: Wisdom2017
Expertise:Intermediate
Good phone so far and was happy with previous Samsung.
Pros: Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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